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Add an Account Administrator


This article is about making an employee a Culture Amp Account Administrator. There are two steps to do so: adding them as a user if they are not already, and assigning them the permission. There is no limit on how many Account Admins you can create for your account.

Click here for more information about Engagement roles and permissions, and Performance roles and permissions

1. Add them as a user

  1. Sign in to www.cultureamp.com
  2. Click Settings button 
  3. Click Add User button
  4. Type user's name, preferred name and email address
  5. Click Save and exit

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2. Assign Account Administrator permission

  1. Click Settings button
  2. Click the Administrators menu
  3. Click View Role next to Account Administrator
  4. Click Add Administrator 
  5. Use the Search box to type part of the person's name or email address
  6. Click Update to save 

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3. Assign Performance administrator permission (optional)

If you would like this individual to be a Performance administrator, click on their name and check the Performance box in the modal that appears. Click Update to save. 

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**Please note that in order for a user to be assigned as a Performance Administrator, they must have both the Account and survey management permission selected AND Performance

An email is automatically sent to the new Account Administrator, providing a link to set a password for Culture Amp (only if they don't already have a login). 

Their access will display as Pending until they sign in.

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To remove an Account Administrator role

  1. Click Settings button
  2. Click the Administrators menu
  3. Click View role next to Account administrator
  4. Locate the user in the list, or use the search box to type part of the person's name or email address
  5. Click the user's name in the list
  6. Un-check the tick boxes
  7. Click Update to save

NOTE: It is not possible to remove your own Account Administrator role. Ask another Account Administrator, or contact support@cultureamp.com.

 

 



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