2018 Fintech (Emerging benchmark)

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"Employee engagement levels within Fintech organizations are consistent with other industries."


Our Fintech benchmark is an emerging benchmark. This benchmark represents a combination of financial services companies and new technology organizations with a focus on finance. These companies are using technologies like machine learning/artificial intelligence and predictive behavioral analytics to improve financial decisions. Companies included in this benchmark are both national and multinational but most are smaller.

Anatomy of the benchmark:

Response rate:

  • 84% average response rate across all companies


  • Financial Services
  • Internet
  • Computer Software
  • Information Technology and Services

Distribution by sub-region:

  • ~25% North America, ~40% Europe, ~30% Oceania, ~5% Other 

Average Glassdoor ratings:

We have connected the employee feedback data with ratings for each company included in the benchmark to provide the below insights.

  • CEO approval = 89%
  • Overall company rating 3.9 stars


Key Insights and Data for the People Geeks!

How engaged are employees in the Finance Industry?

Insight: Employee engagement within the Finance industry tends to be higher than what we see in other industries though still lags the Engaging Growth benchmark.

Employee Engagement quartile scores

For organizations or people geeks interested in the spread of employee engagement ratings, below are the engagement scores by quartile.


Learn more

Gain a deeper understanding of what makes our benchmarks special and learn more about how we calculate our region/country benchmarks here

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