2019 Construction & Heavy Industry Benchmark

"Acknowledging outstanding service and demonstrating that people are important to company success are top drivers of engagement."


This benchmark covers industries that are often doing things on a grand physical scale. They employ engineers, machinery operators and other skilled workers who can bring big projects and endeavors to life.

Anatomy of the benchmark:

Response rate:

  • 80% average response rate across all companies
  • Bottom quartile (25th percentile) was 69% participation
  • Top quartile (75th percentile) was 91% participation

Sub industries:

  • Construction
  • Renewables & Environment
  • Automotive
  • Oil & Energy
  • Utilities
  • Civil Engineering
  • Machinery
  • Environmental Services
  • Mechanical or Industrial Engineering
  • Building Materials

Distribution by sub-region:

  • Europe: 40%
  • North America: 29%
  • Oceania: 19%
  • Asia: 6%

Glassdoor ratings:

We have connected the employee feedback data with ratings for each company included in the benchmark to provide the below insights.

  • 3.2/5 stars average overall company rating
  • 52% average CEO approval
  • 60% average recommend to friend

Key Insights and Data for the People Geeks!

How engaged are employees in Construction, Engineering & Heavy Industry?

Insight: Employees in Construction, Engineering & Heavy Industry tend to be more engaged than employees in other industries.



Construction, Engineering & Heavy Industry employee engagement scores by percentile

If you are interested in the spread of employee engagement ratings, below are the engagement scores by percentile.

Bottom quartile (25th percentile) 62%
Median (50th percentile) 73%
Top quartile (75th percentile) 79%

What has the biggest impact on employee engagement in Construction, Engineering & Heavy Industry?

Insight: Learning and development and leadership communicating a motivating vision have the largest impact on employee engagement. We also find that the scores on these topics are generally more favorable in our Construction, Engineering & Heavy Industry Benchmark compared globally.


Questions included and excluded:

Engagement Questions Excluded: The following questions did not have enough responses to be included in this generation this year.

  • I have been provided an opportunity to see and discuss recent employee survey results
  • My manager, or someone else, has communicated some clear actions based on recent employee survey results
  • I have seen positive changes taking place based on recent employee survey results

Learn more

Gain a deeper understanding of what makes our benchmarks special and learn more about how we calculate our Industry benchmarks here.

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