2019 Finance Benchmark

"Recognition of outstanding service and the company's focusing on quality and improvement are top drivers of engagement."


Our Finance benchmark represents a broad range of finance and investment focused companies. They range from more traditional finance companies (often those focused on modernizing) as well as more disruptive finance companies that might be described as 'FinTech'.

Anatomy of the benchmark:

Response rate:

  • 80% average response rate across all companies
  • Bottom quartile (25th percentile) was 73% participation
  • Top quartile (75th percentile) was 90% participation

Sub industries:

  • Financial Services
  • Insurance
  • Real Estate
  • Banking
  • Investment Management
  • Venture Capital & Private Equity
  • Commercial Real Estate

Distribution by sub-region:

  • North America: 58%
  • Oceania: 20%
  • Europe: 14%
  • Asia: 3%

Glassdoor ratings:

We have connected the employee feedback data with ratings for each company included in the benchmark to provide the below insights.

  • 3.8/5 stars average overall company rating
  • 62% average CEO approval
  • 70% average recommend to friend

Key Insights and Data for the People Geeks!

How engaged are employees in Finance?

Insight: Employees in Finance tend to be more engaged than employees in other regions. Higher engagement scores across Finance are primarily a function of greater intention to remain at the organization over the longer-term.



Finance employee engagement scores by percentile

If you are interested in the spread of employee engagement ratings, below are the engagement scores by percentile.

Bottom quartile (25th percentile) 63%
Median (50th percentile) 70%
Top quartile (75th percentile) 77%


What has the biggest impact on employee engagement in Finance?

Insight: Learning and development and leadership communicating a motivating vision have the largest impact on employee engagement. We also find that the scores on these topics are generally more favorable in our Finance Benchmark compared globally.



Questions included and excluded:

Diversity and Inclusion questions included: The following questions were able to be included because we received sufficient amounts of responses for this benchmark cut.

  • I can be my authentic self at work
  • I feel like I belong at %ACCOUNT_NAME%

Learn more

Gain a deeper understanding of what makes our benchmarks special and learn more about how we calculate our Industry benchmarks here.

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