2019 Enterprise Benchmark

"Learning & development and good corporate responsibility are the top drivers of employee engagement for these larger companies."


This benchmark represents employee experience at the largest companies using the Culture Amp platform. Company sizes range from approximately 5,000 to 100,000+ employees. These companies usually are multinational, have numerous divisions and employ large groups of people across many different functions.

Anatomy of the benchmark:

Response rate:

  • 79% average response rate across all companies
  • Bottom quartile (25th percentile) was 71% participation
  • Top quartile (75th percentile) was 89% participation

Sub industries:

  • Information Technology and Services
  • Hospital & Health Care
  • Professional Services
  • Consumer Goods
  • Financial Services
  • Apparel & Fashion
  • Food & Beverages
  • Retail
  • Computer Networking
  • Accounting
  • Mechanical or Industrial Engineering
  • Computer Software
  • Motion Pictures and Film
  • Gambling & Casinos
  • Medical Devices
  • Media Production
  • Telecommunications

Glassdoor ratings:

We have connected the employee feedback data with ratings for each company included in the benchmark to provide the below insights.

  • 3.3/5 stars average overall company rating
  • 69% average CEO approval
  • 60% average recommend to friend

Key Insights and Data for the People Geeks!

How engaged are employees in Enterprise?

Insight: Employees in Enterprise tend to be more engaged than employees in other regions. Higher engagement scores across Enterprise are primarily a function of greater intention to remain at the organization over the longer-term.



Enterprise employee engagement scores by percentile

If you are interested in the spread of employee engagement ratings, below are the engagement scores by percentile.

Bottom quartile (25th percentile) 59%
Median (50th percentile) 65%
Top quartile (75th percentile) 71%

What has the biggest impact on employee engagement in Enterprise?

Insight: Learning and development and leadership communicating a motivating vision have the largest impact on employee engagement. We also find that the scores on these topics are generally more favorable in our Enterprise Benchmark compared globally.


Questions included and excluded:

Engagement Questions Excluded: The following questions did not have enough responses to be included in this generation this year.

  • I have been provided an opportunity to see and discuss recent employee survey results
  • My manager, or someone else, has communicated some clear actions based on recent employee survey results

Learn more

Gain a deeper understanding of what makes our benchmarks special and learn more about how we calculate our Industry benchmarks here.

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