2019 New Tech Benchmark

"Perceptions that the company is in a position to succeed over the next 3 years and learning and development opportunities are the top drivers of engagement."


The New Tech numbers tell a story of (mostly) young and fast-growing companies that are some of the most in-demand places to work in the world right now. But what makes a New Tech company is not their age, size or industry - it is their approach to business. All of our New Tech companies are disruptive at their hearts; often internet-based or focused on creating bold new technologies.

Anatomy of the benchmark:

Response rate:

  • 82% average response rate across all companies
  • Bottom quartile (25th percentile) was 75% participation
  • Top quartile (75th percentile) was 92% participation

Sub industries:

  • Computer Software
  • Internet
  • Information Technology and Services
  • Computer Games
  • Computer & Network Security
  • Computer Networking

Distribution by sub-region:

  • North America: 60%
  • Europe: 17%
  • Asia: 10%
  • Oceania: 7%
  • Middle East and Africa: 4%

Glassdoor ratings:

We have connected the employee feedback data with ratings for each company included in the benchmark to provide the below insights.

  • 4.0/5 stars average overall company rating
  • 71% average CEO approval
  • 76% average recommend to friend

Key Insights and Data for the People Geeks!

How engaged are employees in New Tech?

Insight: Employees in New Tech tend to be more engaged than employees in other regions. Higher engagement scores across New Tech are primarily a function of greater intention to remain at the organization over the longer-term.


New Tech employee engagement scores by percentile

If you are interested in the spread of employee engagement ratings, below are the engagement scores by percentile.

Bottom quartile (25th percentile) 63%
Median (50th percentile) 72%
Top quartile (75th percentile) 79%

What has the biggest impact on employee engagement in New Tech?

Insight: Learning and development and leadership communicating a motivating vision have the largest impact on employee engagement. We also find that the scores on these topics are generally more favorable in our New Tech Benchmark compared globally.


Questions included and excluded:

Diversity and Inclusion questions included: The following questions were able to be included because we received sufficient amounts of responses for this benchmark cut.

  • I can be my authentic self at work
  • Even when something bad happens (e.g., when I get critical feedback from my manager, I have a negative social interaction with a peer, etc.), I donít question whether or not I belong at %ACCOUNT_NAME%
  • I feel respected at %ACCOUNT_NAME%
  • I feel like I belong at %ACCOUNT_NAME%
  • I understand how my work contributes to %ACCOUNT_NAME%ís mission
  • The work that we do at %ACCOUNT_NAME% is important
  • I am included in decisions that affect my work
  • Perspectives like mine are included in the decision making at %ACCOUNT_NAME%
  • I am satisfied with how decisions are made at %ACCOUNT_NAME%
  • %ACCOUNT_NAME% values diversity
  • %ACCOUNT_NAME% builds teams that are diverse
  • I believe that my total compensation (base salary+any bonuses+benefits+equity) is fair, relative to similar roles at %ACCOUNT_NAME%
  • People from all backgrounds have equal opportunities to succeed at %ACCOUNT_NAME%
  • Administrative tasks that don't have a specific owner (e.g., taking notes in meetings, scheduling events, cleaning up shared space) are fairly divided at %ACCOUNT_NAME%
  • When there are career opportunities at %ACCOUNT_NAME%, I am aware of them
  • I know where to find information to do my job well
  • %ACCOUNT_NAME% believes that people can always greatly improve their talents and abilities
  • %ACCOUNT_NAME% enables me to balance work and personal life
  • When I speak up, my opinion is valued
  • I can voice a contrary opinion without fear of negative consequences

Learn more

Gain a deeper understanding of what makes our benchmarks special and learn more about how we calculate our Industry benchmarks here.

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