2019 Middle East & Africa Benchmark

"Confidence in leadership has the greatest impact on engagement for companies in this region"

Summary:

Culture Amp geography based benchmarks are calculated based on the location of the respondent when the survey was completed. Employees in the Middle East & Africa benchmark work for companies headquartered in Middle East & Africa as well as other regions around the world. This benchmark is intended to broadly represent employee experience working within Middle East & Africa regardless of company HQ, industry or function.

Note that this is an emerging benchmark.

Anatomy of the benchmark:

Countries:

• South Africa
• Nigeria
• Kenya
• Angola
• Zambia
• Morocco
• Ghana
• Mozambique
• Botswana
• Uganda
• Mauritius
• Tanzania
• Zimbabwe
• Egypt
• Namibia
• Ethiopia
• Tunisia
• Rwanda
• Seychelles
• Malawi
• Israel
• United Arab Emirates
• Turkey
• Saudi Arabia
• Armenia
• Oman
• Palestine
• Qatar
• Hashemite Kingdom of Jordan
• Lebanon
• Bahrain

Response rate:

• 82% average response rate across all companies
• Bottom quartile (25th percentile) was 77% participation
• Top quartile (75th percentile) was 92% participation

Sub industries:

• Computer Software
• Internet
• Financial Services
• Information Technology and Services

Glassdoor ratings:

We have connected the employee feedback data with ratings for each company included in the benchmark to provide the below insights.

• 3.7/5 stars average overall company rating
• 79% average CEO approval
• 69% average recommend to friend

Key Insights and Data for the People Geeks!

How engaged are employees in Middle East & Africa?

Insight: Employees in Middle East & Africa tend to be more engaged than employees in other regions. Higher engagement scores across Middle East & Africa are primarily a function of greater intention to remain at the organization over the longer-term.

Middle East & Africa employee engagement scores by percentile

If you are interested in the spread of employee engagement ratings, below are the engagement scores by percentile.

Questions included and excluded:

Engagement Questions Excluded: The following questions did not have enough responses to be included in this generation this year.

• I have been provided an opportunity to see and discuss recent employee survey results
• My manager, or someone else, has communicated some clear actions based on recent employee survey results
• I have seen positive changes taking place based on recent employee survey results
• I believe action will take place as a result of this survey
• %ACCOUNT_NAME% really allows us to make a positive difference
• %ACCOUNT_NAME%'s commitment to social responsibility (e.g. community support, sustainability, etc.) is genuine
• We are genuinely supported if we choose to make use of flexible working arrangements

Learn more

Gain a deeper understanding of what makes our benchmarks special and learn more about how we calculate our Regional benchmarks here.