2019 Middle East & Africa Benchmark

"Confidence in leadership has the greatest impact on engagement for companies in this region"


Culture Amp geography based benchmarks are calculated based on the location of the respondent when the survey was completed. Employees in the Middle East & Africa benchmark work for companies headquartered in Middle East & Africa as well as other regions around the world. This benchmark is intended to broadly represent employee experience working within Middle East & Africa regardless of company HQ, industry or function.

Note that this is an emerging benchmark.

Anatomy of the benchmark:


  • South Africa
  • Nigeria
  • Kenya
  • Angola
  • Zambia
  • Morocco
  • Ghana
  • Mozambique
  • Botswana
  • Uganda
  • Mauritius
  • Tanzania
  • Zimbabwe
  • Egypt
  • Namibia
  • Ethiopia
  • Tunisia
  • Rwanda
  • Seychelles
  • Malawi
  • Israel
  • United Arab Emirates
  • Turkey
  • Saudi Arabia
  • Armenia
  • Oman
  • Palestine
  • Qatar
  • Hashemite Kingdom of Jordan
  • Lebanon
  • Bahrain

Response rate:

  • 82% average response rate across all companies
  • Bottom quartile (25th percentile) was 77% participation
  • Top quartile (75th percentile) was 92% participation

Sub industries:

  • Computer Software
  • Internet
  • Financial Services
  • Information Technology and Services

Glassdoor ratings:

We have connected the employee feedback data with ratings for each company included in the benchmark to provide the below insights.

  • 3.7/5 stars average overall company rating
  • 79% average CEO approval
  • 69% average recommend to friend

Key Insights and Data for the People Geeks!

How engaged are employees in Middle East & Africa?

Insight: Employees in Middle East & Africa tend to be more engaged than employees in other regions. Higher engagement scores across Middle East & Africa are primarily a function of greater intention to remain at the organization over the longer-term.


Middle East & Africa employee engagement scores by percentile

If you are interested in the spread of employee engagement ratings, below are the engagement scores by percentile.

Bottom quartile (25th percentile) 61%
Median (50th percentile) 71%
Top quartile (75th percentile) 77%

Questions included and excluded:

Engagement Questions Excluded: The following questions did not have enough responses to be included in this generation this year.

  • I have been provided an opportunity to see and discuss recent employee survey results
  • My manager, or someone else, has communicated some clear actions based on recent employee survey results
  • I have seen positive changes taking place based on recent employee survey results
  • I believe action will take place as a result of this survey
  • %ACCOUNT_NAME% really allows us to make a positive difference
  • %ACCOUNT_NAME%'s commitment to social responsibility (e.g. community support, sustainability, etc.) is genuine
  • We are genuinely supported if we choose to make use of flexible working arrangements

Learn more

Gain a deeper understanding of what makes our benchmarks special and learn more about how we calculate our Regional benchmarks here.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request