2019 Technology, Science & Research Benchmark

"Employees in this industry find a variety of things important to their engagement, such as alignment and quality and improvement focus, not just L&D and leadership."


The Technology, Science & Research benchmark covers organizations that employ staff in the research, design, manufacture, distribution and sales of technology and science oriented products and services.

Anatomy of the benchmark:

Response rate:

  • 84% average response rate across all companies
  • Bottom quartile (25th percentile) was 79% participation
  • Top quartile (75th percentile) was 92% participation

Sub industries:

  • Biotechnology
  • Medical Devices
  • Research
  • Pharmaceuticals
  • Defense & Space
  • Chemicals

Distribution by sub-region:

  • North America: 65%
  • Central America: 11%
  • Asia: 10%
  • Europe: 7%
  • Oceania: 3%

Glassdoor ratings:

We have connected the employee feedback data with ratings for each company included in the benchmark to provide the below insights.

  • 3.3/5 stars average overall company rating
  • 57% average CEO approval
  • 56% average recommend to friend

Key Insights and Data for the People Geeks!

How engaged are employees in Technology, Science & Research?

Insight: Employees in Technology, Science & Research tend to be similarly engaged as other industries.


Technology, Science & Research employee engagement scores by percentile

If you are interested in the spread of employee engagement ratings, below are the engagement scores by percentile.

Bottom quartile (25th percentile) 63%
Median (50th percentile) 72%
Top quartile (75th percentile) 79%

What has the biggest impact on employee engagement in Technology, Science & Research?

Insight: Somewhat unique to Technology, Science & Research is that the areas impacting engagement the strongest are not dominated by common areas such as L&D and Leaders, but are spread amongst L&D, alignment, quality and improvement, and innovation.


Questions included and excluded:

Engagement Questions Excluded: The following questions did not have enough responses to be included in this generation this year.

  • I have been provided an opportunity to see and discuss recent employee survey results
  • My manager, or someone else, has communicated some clear actions based on recent employee survey results
  • I have seen positive changes taking place based on recent employee survey results
  • %ACCOUNT_NAME%'s commitment to social responsibility (e.g. community support, sustainability, etc.) is genuine

Learn more

Gain a deeper understanding of what makes our benchmarks special and learn more about how we calculate our Industry benchmarks here.

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