Add an Account Administrator

This article is about making an employee a Culture Amp account administrator. There are two steps to do so: adding them as a user if they are not already, and assigning them the permission.

Click here for more information about adding & updating users, Engagement roles and permissions, and Performance roles and permissions

1. Add them as a user

  1. Sign in to
  2. click Account Admin button (Manage users for customers using Performance only)
  3. click Add User button
  4. type user's name, preferred name and email address
  5. click Save and exit



2. Assign Account Administrator permission

  1. click Account Admin button
  2. click the Administrators menu
  3. click Select Role button next to Account Administrator
  4. click Add Administrator button
  5. use the Search box to type part of the person's name or email address
  6. click Save button


3. Assign Performance administrator permission (optional)

If you would like this individual to be a Performance administrator, click on their name and check the Performance box in the modal that appears. Click Update to save. 


An email is automatically sent to the new Account Administrator, providing a link to set a password for Culture Amp (only if they don't already have a login). Their access will display as Pending until they sign in.




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