Get started with our 2021 Benchmark overview.
TIP: Explore insights from our wide number of benchmarks on Insights powered by Culture Amp, part of our Culture First community.
TIP: If you're looking an up-to-date benchmark that reflects the current COVID-19 world situation, our Feedback during COVID-19 benchmark includes recent data from March 2020 to October 2020. Included are a range of survey templates such as Inclusion, Engagement and COVID-19 response.
Culture Amp has the world's largest employee-survey datalake. Want to know why our benchmarks stand out?
Benchmarks can provide you with some additional and important insight. You can read some more about our general advice on using benchmarks here if you haven't already.
Culture Amp has made over 1,000 benchmarks available to customers. The following provides a summary of the available 2020 benchmarks. Culture Amp customers can load any of these into their survey reports and dashboards. Each of these benchmarks are available as either the average (median), top 25% or top 10% scores.
2020 Employee Engagement Benchmarks
Standard vs. emerging
Culture Amp's significant growth in customers has resulted in a number of new benchmarks. To meet customer needs, we have two classes of benchmarks, emerging benchmarks and standard benchmarks. Our standard benchmarks have strict requirements for publication. Our "emerging benchmarks" which have slightly lower requirements for creation than our standard benchmarks to provide value to our customers earlier.
Mixed benchmarks
Culture Amp also has more than 230 mixed engagement benchmarks available for customers to use. These increasingly specific benchmarks allow our customers to give their results accurate context their business can rely on. We provide combinations of the following when possible:
- Industry x company size
- Industry x region
- Industry x country
- Geography x size
Industry Benchmarks
- All Industries (Global)
- Inclusion
- Construction & Heavy Industry
- Automotive & Machinery emerging
- Construction emerging
- Resources & Utilities
- Utilities emerging
- Creative & Media
- Media & Marketing
- Marketing & Advertising emerging
- Public Relations & Communications
- Media Production & Publication emerging
- Media & Marketing
- Education emerging
- Higher Education emerging
- Engaging Growth
- Enterprise
- Entertainment & Recreation
- Food & Beverage
- Government emerging
- Health & Wellness emerging
- Healthcare
- Medical Practice emerging
- Hospitality
- Logistics & Transport
- Transportation Trucking Railroad
- Wholesale emerging
- Manufacturing
- New Tech
- Computer & Network Security emerging
- Non Profits
- Private
- Private Equity Backed Companies emerging
- Professional Services
- Consulting & Staffing
- Accounting emerging
- Architecture & Planning emerging
- Management Consulting emerging
- Legal emerging
- Finance
- Commercial Real Estate emerging
- Financial Services
- Insurance
- Investment Banking
- Investment Management
- Property emerging
- Consulting & Staffing
- Public
- Retail
- Consumer Goods & Services emerging
- Apparel & Fashion
- Sports emerging
- Tech Manufacturing & Research emerging
- Electrical Electronic Manufacturing emerging
- Technology Science Research emerging
- Biotechnology & Medical Devices emerging
- Pharmaceuticals emerging
Geography Benchmarks
Our geography benchmarks are based off individual response location and not company HQ location in order to best capture the culture of a geographic region.
- Asia
- East Asia
- China emerging
- Japan emerging
- China Korea Japan
- Hong Kong emerging
- South Asia
- India
- Southeast Asia
- Singapore
- Philippines
- East Asia
- Europe
- Central Europe
- Germany
- Dach
- Western Europe
- Netherlands emerging
- Ireland emerging
- France emerging
- Italy emerging
- Spain emerging
- Nordic emerging
- Benelux emerging
- United Kingdom
- Eastern Europe emerging
- Central Europe
- Middle East & Africa
- Israel emerging
- Middle East
- North America
- Mexico emerging
- Northern America
- Canada
- United States
- Latin America
- South America emerging
- Brazil emerging
- Oceania
- Australia
- New Zealand
Demographic Benchmarks
Our demographic benchmarks are created based on individual's personal attributes. These benchmarks allow customers to gain context at the person level. This is especially useful for leaders of specific functions and for gaining context where cultural hot spots appear.
- Age 18 - 24
- Age 25 - 34
- Age 35 - 44
- Age 45 - 54
- Age 55 - 64
- Age greater than 65
- Casual employment type
- Contractor employment type
- Contract permanent employment type
- Full time
- Part time
- Function - Business operations
- Function - Customer support
- Function - Design and creative
- Function - Domain expertise
- Function - It and security
- Function - Leadership
- Function - Legal and finance
- Function - Marketing and communications
- Function - People and experience
- Function - Registered nurse
- Function - Research and analytics
- Function - Sales
- Female
- Male
- Tenure 1 to less than 2 years
- Tenure 2 to less than 4 years
- Tenure 4 to less than 6 years
- Tenure 6 months to less than 1 year
- Tenure 6 to 10 years
- Tenure greater than 10 years
- Tenure less than 6 months
2020 Non-Employee Engagement Benchmarks
These are currently available:
- COVID-19 Combined 2020 (All COVID related + engagement questions included)
- Manager Effectiveness 2020
- Well Being 2020
- Onboarding 2020
- Onboarding 2 weeks 2020
- Onboarding 1 month 2020
- Onboarding 3 months 2020
- Exit 2020
What Does Good Look Like?
To help customers understand the upper ranges of how organizations are scoring, we have generated benchmark cuts with scores from the Top 25% (75th percentile) and Top 10% (90th percentile) of companies in each of our published benchmarks. Because of the statistical methodology we use, we're able to generate these extra percentile for all our benchmarks - in fact, our emerging benchmarks using bootstrapping actually increases accuracy of these percentiles!
An important thing to consider when selecting benchmarks is that an exact industry match may not be necessary, or the best thing. You'll want to consider a comparison benchmark that captures where your employees come from and where they might be going.
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