2021 Benchmarks Overview

TIP: Explore insights from our wide number of benchmarks on Insights powered by Culture Amppart of our Culture First community.

Culture Amp has the world's largest employee-survey data lake. Want to know why our benchmarks stand out?

Benchmarks can provide you with some additional and important insight. You can read some more about our general advice on using benchmarks here if you haven't already.

Culture Amp has made over 2,000 benchmarks available to customers. The following provides a summary of the available 2021 benchmarks. Culture Amp customers can load any of these into their survey reports and dashboards. Each of these benchmarks is available as either the average (median), top 25%, or top 10% scores.


2021 Employee Engagement Benchmarks

These benchmarks contain questions from the following templates (when minimum response criteria are met); Inclusion, Wellbeing, Remote Wellbeing, COVID-19 Response and Return to work. 

Standard vs. emerging

Culture Amp's significant growth in customers has resulted in a number of new benchmarks. To meet customer needs, we have two classes of benchmarks, emerging benchmarks and standard benchmarks. Our standard benchmarks have strict requirements for publication. Our "emerging benchmarks" which have slightly lower requirements for creation than our standard benchmarks to provide value to our customers earlier.


Released benchmarks

Currently in the process of releasing 2021 benchmarks. As of June 2021, here is the list of benchmark categories we plan on making available.

  • Regional released
  • Industry released
  • Industry x Region released
  • Industry x Gender released
  • Region x Gender released
  • Industry x Company size released
  • Geography x Company size released
  • Other Demographic benchmarks released


Mixed benchmarks

Culture Amp also has large numbers of mixed engagement benchmarks available for customers to use. These increasingly specific benchmarks allow our customers to give their results accurate context their business can rely on.


Industry Benchmarks

Industry benchmarks are created using customer's LinkedIn industry self-categorization to ensure accuracy. We then aggregate these industry designations into varying levels of specificity to publish.

You can view our list of industry and industry mixed benchmarks separately.


Geography Benchmarks

Our geography benchmarks are based off individual response location and not company HQ location in order to best capture the culture of a geographic region.

We have a wide range of regional benchmarks by region, country and US sub-region.


Demographic Benchmarks

Our demographic benchmarks are created based on individual's personal attributes. These benchmarks allow customers to gain context at the person level. This is especially useful for leaders of specific functions and for gaining context where cultural hot spots appear. These types of demographic benchmarks will be made available to customers when required;

  • Age
  • Contract type
  • Tenure
  • Full time / Part time
  • Gender
  • Job Function

2021 Non-Employee Engagement Benchmarks

  • Manager Effectiveness
  • Team Effectiveness released
  • Onboarding released
    • Onboarding 2 weeks
    • Onboarding 1 month
    • Onboarding 3 months
  • Exit released

What Does Good Look Like?

To help customers understand the upper ranges of how organizations are scoring, we have generated benchmark cuts with scores from the Top 25% (75th percentile) and Top 10% (90th percentile) of item scores in each of our published benchmarks. Because of the statistical methodology we use, we're able to generate these extra percentiles for all our benchmarks - in fact, our emerging benchmarks using bootstrapping actually increases the accuracy of these percentiles.

An important thing to consider when selecting benchmarks is that an exact industry match may not be necessary, or the best thing. You'll want to consider a comparison benchmark that captures where your employees come from and where they might be going.

How are the percentile benchmarks calculated?

For normal benchmarks we use the average (median) favorability score. This score is where 50% of companies score above and 50% of companies score below. For the top 25% or top 10% benchmarks we use the 75th and 90th percentile respectively for each question. If you're wondering which companies and industries are included, they are the same as the normal benchmark. 

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