What can I learn from this page? | An overview of the App for Slack, what's possible with the app, and how to use the slash commands to give and receive feedback |
Who is this guide for? | All Users |
Note: To start using the Culture Amp app for Slack, Culture Amp Account Admins must first integrate Slack with Culture Amp.
What's possible with the app?
Our app for Slack allows you to use Culture Amp directly in Slack. The following features are currently available with the app:
Engagement
The app delivers news of survey launches, gentle reminders, and reports and insights for our employee engagement, experience, and effectiveness surveys, making it easier to stay updated on important feedback and development opportunities.
Notifications:
You're invited to participate in a survey
Reminders to participate in a survey
A survey report has been shared with you
Reminder to view a report
Reminder to select focus areas
Reminder to select actions
Reminder when an action is almost due
Invitations to the action feedback survey
💡Tip: Some notifications can be customized.
Performance
The app lets you give and receive feedback directly in Slack using slash commands and notifies you of performance cycle launches and reminders.
Notifications:
You've received feedback
Your direct report received feedback and selected Share Feedback with Manager
Someone has requested feedback from you
The feedback you gave or received is commented on
Reminders to complete performance reviews
Shoutouts
After shoutouts are enabled and the Culture Amp app is installed and added to a public Slack channel, the app let's employees give recognition to other employees by Including the word "shoutout" anywhere in the body of their message or tagging one or more of their colleagues.
Notifications:
When you receive a shoutout
Automated response to a shoutout
Any notifications can be viewed under Mentions & Reactions in Slack. You can also access your shoutouts at any time on your Shoutouts feed in Culture Amp.
See: How to set up Shoutouts and give shoutouts
Skills Coach
Skills Coach users receive a morning daily prompt for each new content day after completing the last. A completed day of content is also followed up by an afternoon nudge to check in on their practice.
Notifications:
Daily course reminders if a course has been started (and only if the user has selected Slack as their notification preference)
Note: An EU version of our Slack app for our EU Data Center customers is available for Engagement and will soon be available for Performance
Get started using the app
To get started, go to Shortcuts in Slack to connect your Culture Amp account. This will enable notifications from Culture Amp, and if your organization uses Culture Amp Performance, you can give and receive feedback to colleagues directly in Slack.
Select the + symbol/lightning bolt icon
Select either Give Feedback or Request Feedback, this will trigger the sign-in message
Next, you'll see an option to connect your Culture Amp account
Follow the prompts to sign into your Culture Amp account
After signing in, you've now successfully connected your Culture Amp account
If you don't see the Culture Amp app listed in your Slack app directory, your organization's Slack admin may need to first integrate Culture Amp with Slack.
Shortcuts and Slash Commands
Performance
Culture Amp Performance customers can give and receive feedback directly in Slack with the app after installing the app to their Slack workspace. Use the following slash commands and workspace shortcuts to give and receive feedback back while in Slack.
Shortcuts
To use shortcuts, select the + symbol icon
Select Give Feedback or Request Feedback
Slash Commands
To use slash commands, type in the following commands from anywhere in Slack:
/cultureamp givefeedback to give feedback
/cultureamp requestfeedback to request feedback
Whether using shortcuts or slash commands, you can give and receive feedback quickly in Slack.
What happens to the information you enter?
The recipient will receive a notification in Slack containing your feedback.
If you do so, the feedback will be shared with their manager in Slack.
Your feedback will also be added to the recipient’s profile in Culture Amp. It will be visible to you, the recipient, and, if shared, their manager.
Shoutouts
If the Culture Amp app hasn't been added to a channel where you want to give a shoutout, add the app to any public channel. Simply type "@cultureamp" and hit Send.
You can also add the Culture Amp app to a channel by selecting Add an App from the Integrations tab in the channel's details.
Give a shoutout by including the word "shoutout" in the body of your message, like this: “shoutout @teammate and the awesome thing they did.” Make sure to mention one or more colleagues in your message as well!
💡Tip: Shoutouts is not a slash command, so no need to start your message with "/" or even start the message with the word "shoutout".
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