Who can use this feature?
Available on:
All Culture Amp subscriptions.
Steps to Re-Authenticate Your HiBob Account
Sign in to Culture Amp with an account that has Account Administrator access.
Go to Settings, and expand the Account tab.
Click Integrations
Under Configure, click Edit.
2. In the Step 1 section of your integration details, you will see a warning dialog prompting you to re-authenticate with HiBob.
3. Click Change Credentials.
4. A new set of credential fields will appear prompting you to enter Service User Credentials.
5. To obtain your new credentials, click on the View the HiBob guide link provided in the warning dialog above.
6. Your new Service User credentials have no permissions set by default. To enable necessary permissions, create a new Service Users permissions group and add your Service Users to the group, follow these instructions.
7. When setting permissions for your Service Users group make sure to enable all view permissions in People’s Data. This allows Service Users to have access to all company fields from HiBob.
8. Once permissions are set, copy and paste your Service User ID and Token into the fields and click Validate Credentials.
9. You should now be re-authenticated with HiBob and can continue using your integration as normal.
💬 Need help? Just reply with “Ask a Person” in a Support Conversation to speak directly with a Product Support Specialist.