Our brief definition:
“Employee engagement represents the levels of enthusiasm and connection employees have with their organization. It's a measure of how motivated people are to put in extra effort for their organization, and a sign of how committed they are to staying there.”
And our short primer:
Engagement is more than just job satisfaction or feeling happy at work
Engagement is broader than single metrics such as eNPS (Employee Net Promoter Score)
To measure employee engagement we use the following five questions (called our engagement index) in our surveys:
“I am proud to work for [Company]”
“I would recommend [Company] as a great place to work”
“I rarely think about looking for a job at another company”
“I see myself still working at [company] in two years’ time”
“[Company] motivates me to go beyond what I would in a similar role elsewhere”
Engaged employees lead to higher performing, more resilient organizations. It's what many organizations and employees aspire to.
For a deeper dive into the definition of employee engagement, why it matters and how you can start measuring it, visit our blog article on employee engagement.
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