Step-by-step instructions, best practices, and result sharing/interpretation for managing Engagement Surveys.
Guide to Survey PreparationA step by step guide to help with your survey preparation
Guide to Setting Goals and Targets for Employee EngagementA guide to setting goals and targets for employee engagement
Guide to Incentivizing Employee EngagementA guide to incentivizing employee engagement
The Science Behind Random SamplingThe concept of random sampling in employee surveys
Guide to Survey Cadence MethodologyA guide to survey cadence methodology
Survey FAQ TemplateUse the FAQ template to help prepare for common questions that come up with Employees and Managers when launching a survey
Pulse Survey FAQsMost frequently asked questions about our Pulse Survey
Guide to Thanking Participants Following a SurveyA guide to thanking participants following a survey
Statistical Significance in Employee SurveysLearnings and recommendations on statistical significance in employee surveys
Guide to Surveying on Employee Mood and Feelings (if you absolutely must)A guide to surveying on employee mood and feelings
The Science Behind Our Engagement SurveysThe science behind our Engagement surveys
Guide to Defining Employee EngagementInformation on our definition of Employee Engagement
Guide to engagement survey design workbooksAn overview of the different types of survey design strategies, with a survey design workbook for each scenario
Guide to Planning Your Survey Project and TimelineA guide to planning your survey project and timeline
Guide to Using Our Survey Project Plan TemplateA guide to using our survey project plan template
Guide to Iterate on Your Survey Design and StrategyHow to revamp your survey design and strategy
Question-Level Comments in Surveys: Benefits and DrawbacksQuestion-level comments in surveys are enabled by default. Weigh the pros and cons to decide if keeping them is right for your organization.
Edit Survey Name and Support DetailsLearn how to change your survey name and support contact details for a personalized survey experience
How to Use Comment Replies in SurveysHow to use comment replies in a survey
Guide to Comment RepliesAn overview of the comment replies feature: when, why and how to use it
Create an Authorization Code for Unattributed SurveysHow to create an authorization code for unattributed surveys so that employees can use this to access the survey
Guide to Survey Launch: Question DesignEffective survey design & template customization for admins. Start with our templates for insights into company culture & improvement areas
Guide to Designing a SurveyA guide to designing a survey from the user experience to survey outcomes and focus areas
Survey Strategy ChecklistGuidance on using the survey strategy checklist to help prepare for your upcoming survey.
Question Types Used in SurveysOverview of different survey question types, including rating scale, free text, single select, multiple select & their impact on reporting.
Use Alternatives to the Agreement Scale in SurveysAlternative options for the agreement scale in survey
Branching Logic FAQsBranching logic FAQ's
Use Answer Branching Rules in a SurveyGuidance on how to use answer based branching rules in a survey
Set Up a Demographic Branching RuleGuidance on how to set up a demographic branching rule
Guide to Using Mandatory QuestionsA guide to using mandatory questions within a survey
Configure Mandatory Survey QuestionsHow to configure mandatory survey questions within your survey design
Guide for Adding Safety Questions to the Engagement Survey TemplateAn overview guide for adding safety questions to the engagement survey template
Guide for importing questions to your surveyGuidance on how to add or update your survey questions using the survey question import feature
Guide to Populating Survey Translation Import TemplatesA guide to populating the survey translation import templates for your survey questions and communications
Likert Question Response Formats and the Agree FormatAn overview of the Likert question response and the agree format
Guide to Culture Amp Engagement Questions and AlternativesAn overview guide to the Culture Amp engagement questions and alternatives you could use to structure your survey
The Science Behind Our Driver QuestionsThe science behind our driver/impact questions
Engagement survey template overviewAn overview of the questions and factors in our Engagement survey template
Employee Net Promoter Scores (eNPS)Information on our approach to eNPS and how to enable the eNPS reporting feature
Standard Report factorsAn overview of our Standard Report Factors
Configure Report Factors in Survey DesignGuidance on how to configure factors in survey design
Report Factors DEI SurveyAn overview of the default reporting factor options that we have available for the Diversity, Equity and Inclusion Survey
Guide to Survey Launch: Employee DataGuide to Survey Launch: Set up employee data and demographics to enhance survey reporting and gain deeper insights.
Import and Prepare Demographics to Include in Surveys and CyclesHow to import and prepare demographics to include in surveys and cycles
Choose Account Demographics During Survey LaunchHow to select and de-select demographic filters on your survey
Use Demographic Data in a SurveyHow to use demographic data within a survey
Include Additional Self-Report Demographics in a SurveyHow to set up self reporting demographic questions within a survey
Guide for implementing Demographic PipingThis guide is an overview of the process involved setting for demographic piping within a survey
Revert Survey Hierarchy to Launch StateLearn how to revert your survey hierarchy to its original state after adding additional participants to a launched survey.
Add Participants to a Survey Before LaunchHow to add participants to a survey before launch
Bulk Upload Participants to Your SurveyA how to guide for bulk importing your surveys participant list
Add Additional Participants to a Launched SurveyHow to send survey invites to additional participants once the survey has launched
Activate Kiosk Mode for Employees Without Designated Email Addresses or ComputersHow to help survey participants without access to an email address or computer, to instead take the survey via a shared kiosk.
Guide to Distributing Kiosk CodesA guide to exporting and distributing kiosk codes
View the Invitation Status of your Survey ParticipantsHow to view the invitation status of your survey participants using the export participants option
Confidentiality Protections in ReportingThe different levels of confidentiality protections available in survey reporting
Report FiltersAn overview of how your reporting group minimum can affect your filtered data within survey reports
Raw Data Extract Types and GuidelinesGuidelines on the two raw data extract types we have available and how to access
Warning Text Required for Raw Data ExtractWhat the warning text required for the raw data extract will look like for for survey participants
Guide to Communicating About an Upcoming SurveyHow to communicate an upcoming survey to your organisation
Create a Video to Showcase Confidentiality Settings to Your OrganizationGuidance on creating a video to showcase your surveys confidentiality settings within your organization, ahead of your upcoming survey
Guide to promoting your survey before launchA guide to promoting your survey before launch
Use Name or Preferred Name for User CommunicationsUnderstanding the differences around the use of Name vs Preferred Name in the platform
Communication Email VariablesGuidance on how to use variables to personalise your survey communications
Update Survey Communications Using VariablesHow to use variables to customise your survey communication emails
Customize Your Survey CommunicationsHow to customize your survey communications
Survey InvitesAn overview of the different ways survey participants can receive a survey invitation
Schedule Additional Survey Reminder EmailsHow to schedule additional reminder emails for an Attributed survey
Modify Sender Name on Email CommunicationsHow to modify the sender name on email communications
Preview a SurveyPreview your survey to test questions and timing without affecting results. Use the "copy link" option to share with non-admin users.
Technical Survey Review ChecklistPrepare for the launch of your survey using our Technical Review Checklist.
Preview Reports During Survey DesignHow to preview reports during the survey design process
Guide to Survey Launch: Launch PhaseFinal steps for survey launch: configure settings, select participants, test the survey, and follow the checklist for a smooth launch.
Launch an Attributed SurveyHow to launch an attributed survey
Launch an Unattributed SurveyGuidance on how to launch an Unattributed type Survey
Guide to Understanding Survey Result ReportsGuide to understanding survey results within reports
How Scores Are Calculated for ReportsAn overview of how scores are calculated for reports
Difference Between Scores of Strongly Agree and AgreeInformation on the breakdown of our favourability scores
Trend for Surveys and ProgramsHow to visualize survey results across multiple surveys using Trend
Use the custom report to build multi-demographic heatmapsHow to build a custom heatmap
Multiple Choice Questions ReportHow multiple choice questions are viewed and interpreted within a survey report
Guide to the Importance of Finding FocusA guide to the importance of finding focus areas within your survey results
Focus Agent Feature in Survey AnalyticsGuidance of the focus agent feature in survey analytics
How Impact is DeterminedGuidance on how driver analysis determines impact for the focus agent
Impact and driver analysis FAQsFAQ's around impact and driver analysis
Upgrade to how our impact and driver analysis is calculatedAn update to how our Impact is calculated in survey reports
Text Analytics in ReportsUsing Text Analytics in Culture Amp Reports: Maximize written feedback insights with advanced sentiment and topic analysis.
Text Analytics InsightsAn overview of our text analytic insights in within different industries and regions
Emerging themes in commentsHow to best understand the emerging themes within the comments report
AI comment summaries in Engagement ResultsGuidance on how to use the AI comment summaries feature for analysing comments in your engagement survey reports
What Does 'Not Specified' Mean in Survey ReportsWhat 'not specified' refers to in survey reports
What Does 'All Others' Mean in Survey ReportsAn understanding of what 'all others' in survey reports refers to
Report ColorsHow to understand the color coding variances when viewing exported reports
Correlation Analysis FAQsHow to understand the correlation analysis in more depth using FAQ's
View Performance Ratings in Engagement ReportsGuidance on how to view performance ratings in engagement reports
Guide to learning from your Feedback DigestAn introduction to the Feedback Digest and what you can learn from this data
Guide to identifying and rewarding survey championsA guide to identifying and rewarding survey champions
Overview of Culture Amp benchmark insightsAn overview of our benchmark insights
Guide to Using ComparisonsA guide to using comparisons to compare your survey results against
Guide to Presenting Results: Company ComparisonsA guide to presenting results using company comparisons
Load Comparisons and Benchmarks to Compare Your Survey ResultsGuidance on how to compare your survey results to external benchmarks and internal comparisons
Guide to Populating Hierarchical Comparisons TemplateA how to guide on populating the hierarchal comparison template
Guide to Populating the External Comparison Data TemplateHow to populate our template for an external historical comparison data import request
Guide to populating the demographic level comparisons templateGuidance on how to populate the demographic level comparisons template
Guide to Presenting Your Results and Selecting Focus AreasA guide to presenting your results and selecting focus areas
Guide to Presenting Results: OverviewAn overview guide to presenting your results using the powerpoint export
Guide to Presenting Results: IntroAn intro to presenting your survey results using the powerpoint export
Guide to Presenting Results: ParticipationA guide to presenting your participation results using the powerpoint export
Guide to Presenting Results: Overall EngagementA guide to presenting your overall engagement results using the powerpoint export
Guide to Presenting Results: Strengths and OpportunitiesA guide to presenting your strengths and opportunities using the powerpoint export
Guide to presenting results: focus and actionA guide to presenting results, specifically your focus areas and action areas using the powerpoint export
Guide to Communicating Headline Results to Your OrganizationA guide to communicating headline results to your organization
Guide to Presenting Results: CommentsGuidance on presenting your comment results
Export Reports of Survey Results as PowerPoint PresentationLearn how to export your survey results to PowerPoint, select comparisons, and choose demographics for detailed participation breakdowns.
Take Action with the Action FrameworkHow to take action with the action framework
Admin's Action DashboardA guide to understanding the Admins Action Dashboard
Action framework featureAn overview of the Action framework
Guide for Custom Inspiration TranslationsA guide for importing custom inspiration translations in bulk
Guide for bulk importing InspirationsA guide for importing custom inspirations in bulk
Guide to quickly take action while pulsingA guide on how to understand, act and communicate your results while taking a pulsing approach.
Thought Leader Content Throughout the PlatformThought leader content available in our inspiration engine
Tailor the Inspiration engineHow to add custom inspirations to your survey
Inspiration EngineAn overview of the inspiration engine and how to use this to address focus areas and take action on your survey results
Guide to Driving Action Through Survey ChampionsA guide to driving action through the use of survey champions
Guide to Accountability (Over Compliance) When Taking Action on ResultsA guide to accountability when taking action on survey results
Guide to Taking Action on Survey ResultsAn intro guide to taking action on survey results
Running a Results-to-Action WorkshopGuidance on how to run a collaborative workshop to go from survey results to prioritised
actions.
Guide to Generating Ideas to Take Action on Survey ResultsA guide to generating ideas to take action on survey results
Guide to the Post Survey Action QuestionsA guide to the post survey action questions