Culture Amp

Jared Ellis

Jessie Walsh

Sterling Rayment

Step-by-step instructions, best practices, and result sharing/interpretation for managing Engagement Surveys.

Engagement Surveys

Kick off your first Culture Amp Survey with our 5-step checklist, covering question design, data, communication, and analysis.

Guide to Survey Preparation

A guide for Admins on setting employee engagement goals wisely, avoiding target pitfalls, and enhancing workplace experiences.

Guide to Setting Goals and Targets for Employee Engagement

A guide for admins on incentivizing employee feedback by focusing on engagement drivers, avoiding targets, and fostering improvement.

Guide to Incentivizing Employee Engagement

Explore the benefits and challenges of random sampling in employee surveys. Learn best practices for effective implementation.

The Science Behind Random Sampling

Explore effective survey cadence: quarterly baseline, trend, and diagnostic surveys boost engagement while reducing fatigue.

Survey Cadence Methodology

Prepare for common Employee and Manager questions with this FAQ template to ensure transparency and boost survey response rates.

Survey FAQ Template

Admin guide: Discover what Pulse Surveys are, their types, best practices for questions, & ideal frequency for maximum employee engagement.

Understanding Pulse Surveys

Learn how to communicate effectively after your Survey closes: say thanks, build excitement, and share the next steps with our template!

Guide to Thanking Participants Following a Survey

Is a 5% drop in engagement statistically significant? Learn why statistical significance can be misleading in employee surveys.

Statistical Significance in Employee Surveys

Explore surveying on employee mood & feelings: actionable questions, maintaining trust, support resources, and best practices for insights.

Guide to Surveying on Employee Mood and Feelings

This article covers when to use rating branching, how to write effective follow-up questions, and how to read the results.

People Science guidance for using rating branching

Learn how to test an Engagement Survey end-to-end, covering the admin, participant, and report viewer experiences, plus data cleanup.

Engagement Survey Testing Guide

Decide what to redact, who reviews, and how to handle urgent comments before you share.

The Science Behind Sensitive Comment Management

Survey Implementation & Best Practices 

Learn to measure Employee Engagement (EE) with proven metrics and actionable insights to improve workplace outcomes.

The Science Behind Our Engagement Surveys

Learn what employee engagement means, why it matters, and how to measure it using our 5-question engagement index for higher performance.

Guide to Defining Employee Engagement

Survey design strategies: Learn how to create, customize, and improve your employee surveys with our step-by-step workbook and expert tips.

Guide to Engagement Survey Design Workbooks

Discover the typical timeline for launching employee surveys, common hurdles, and our fastest survey launch experience with Culture Amp.

Planning Your Survey Project and Timeline

Discover a ready-to-use project plan template for launching your Engagement Survey, complete with best practices & timelines.

Engagement Survey Project Plan Template

Revamp your employee survey strategy with insights on design, feedback collection, and best practices for holistic engagement.

Revamping Your Survey Design and Strategy

Considering the benefits of question-level comments in your survey? Weigh the pros and cons to decide if keeping them is right for your org.

Question-Level Comments in Surveys: Benefits and Drawbacks

Survey Strategy

Learn how to change your survey name and support contact details for a personalized survey experience

Edit Survey Name and Support Details

How to Use Comment Replies in Surveys

An overview of the comment replies feature: when, why and how to use it

Guide to Comment Replies

How to create an authorization code for unattributed surveys so that employees can use this to access the survey

Create an Authorization Code for Unattributed Surveys

Discover what a Likert scale is and how to customize it with color options for your surveys, enhancing engagement and response clarity.

Selecting a Likert Scale Color For Your Survey

Survey Settings

Effective survey design & template customization for admins. Start with our templates for insights into company culture & improvement areas

Guide to Survey Launch: Question Design

Learn how to design effective surveys with Culture Amp templates. Tips on UX, question writing, survey length, outcomes, and customization.

Guide to Designing a Survey

Plan a successful survey with our survey strategy checklist! Align goals, engage stakeholders, set objectives & design surveys effectively

Strategic Design Checklist for Engagement Surveys

Overview of different survey question types, including rating scale, free text, single select, multiple select & their impact on reporting.

Question types used in surveys

Learn about alternative 5-point survey scales like Satisfaction, Quality, and Importance. Choose the best scale for your survey needs.

Use Alternatives to the Agreement Scale in Surveys

Learn how to use answer-based and demographic branching to customize surveys while avoiding pitfalls like bias and survey scope creep.

Best Practices for Using Branching Logic in Surveys

Avoid mandatory survey questions to enhance response quality and reduce dropout rates. Learn when and how to configure them effectively.

Guide to Using Mandatory Questions

Learn how to add and customize survey questions to address safety perceptions and safety culture, enhancing your Employee Engagement Survey.

Adding Safety Questions to an Engagement Survey

Guidance on how to add or update your survey questions using the survey question import feature

Guide for Importing Questions to a Survey

Add languages to your Engagement survey so employees can respond in their own language.

Set up a multilingual Engagement survey

Learn about the Likert question format for surveys, using a 5-point scale to measure agreement and improve response reliability.

Likert Question Response Formats and the Agree Format

An overview guide to the Culture Amp engagement questions and alternatives you could use to structure your survey

Guide to Culture Amp Engagement Questions and Alternatives

Learn about Culture Amp's driver questions used to measure key factors influencing employee engagement and actionable workplace insights.

The Science Behind our Driver Questions

Use Culture Amp's 57-question Employee Engagement Survey to measure key factors like leadership, development, and work-life blend.

Engagement Survey Template Overview

Learn how to use demographic and answer display rules to tailor your survey questions, follow up on specific responses, and fix broken rules.

Use Display Rules in a Survey

Learn how to use the Survey Designer to create, edit, and organize questions, configure rating scales, and manage live survey settings.

Design and Configure Survey Questions

Learn how to set up, configure, and analyze dynamic AI follow-ups to gather deeper qualitative insights in your Culture Amp surveys.

Enable AI follow-ups on a question

Guidance on what AI Follow-Ups are, the science behind them, when to use them, and how to read the results.

People Science Guidance for Using AI Follow-Ups

Enhance your follow-up survey with an Action Index to track employee engagement and positive change based on previous results.

Guide to the Post Survey Action Questions

Question Design

Learn how to enable and view eNPS in surveys. Get insights on 5-point vs. 11-point scales, and why multi-item measures are more reliable.

Employee Net Promoter Scores (eNPS)

Understand survey factors in Culture Amp, such as Alignment, Engagement, and Enablement, to make data analysis more meaningful & actionable.

Standard Report Factors

Learn to set up and edit survey factors in reports and group questions meaningfully for better data analysis.

Configure report factors in survey design

Learn about DEI survey factors. Group survey data by factors like Diversity & Inclusion to make reporting meaningful and actionable.

Report factors DEI Survey

Reporting Factors

Utilize employee demographics in Culture Amp to gain insights into survey results, enhancing analysis and engagement tracking.

Guide to Survey Launch: Employee Data

Unlock insights into culture and performance by selecting key demographics for your employee data import in Culture Amp. Learn more

Import and prepare demographics to include in surveys and cycles

Choose and manage demographics for your surveys before launching.

Choose Demographics Before Survey Launch

Analyze survey insights by breaking down results with demographics like Department, Gender, and Tenure.

Use Demographic Data in a Survey

Add self-report demographics to surveys to filter data by participant choices.

Including self-reporting demographics in a Survey

Enhance survey engagement with demographic piping! Personalize questions using user data for clearer feedback on management and experiences.

Guide for Implementing Demographic Piping

Demographics

Manage survey participants: Add individually, bulk upload, select by date or group and manage exclusions.

Add Participants to a Survey Before Launch

Easily bulk import participants to your survey with a CSV file. Learn to prepare, validate, and complete the import

Bulk Upload Participants to Your Survey

Add participants to a launched survey in Culture Amp. Easily include missed employees or additional team members, individually or in bulk.

Adding Participants to a Launched Survey

How to help survey participants without access to an email address or computer, to instead take the survey via a shared kiosk.

Activate Kiosk Mode for Employees Without Designated Email Addresses or Computers

A guide to exporting and distributing kiosk codes

Guide to Distributing Kiosk Codes

How to view the invitation status of your survey participants using the export participants option

View the Invitation Status of your Survey Participants

Participants

Ensure participant confidentiality with reporting settings. Explore Basic and Strong protections to balance data analysis and privacy!

Confidentiality Protections in Reporting

Learn how to apply, edit, and troubleshoot demographic filters in survey reports while maintaining required confidentiality protections.

Filter your survey results

Discover the differences between de-identified and full raw data extracts in Culture Amp, including what's included and key considerations.

Understanding Raw Data Extracts

Notify participants if a raw data extract of survey results is planned, ensuring clarity on response reporting and identification risks.

Warning text required for Raw Data Extracts

Learn how to enable Raw Data extract for your survey, allowing detailed response data with identifiers for advanced analysis.

How to enable Raw Data on your Survey

Understand why Culture Amp removes some responses from full reporting line leader-based reports with drill-down enabled.

Understand the removal rule in leader-based reports

Confidentiality

How to communicate an upcoming survey to your organisation

Guide to communicating about an upcoming Survey

Guidance on creating a video to showcase your surveys confidentiality settings, ahead of an upcoming survey.

Create a video to showcase confidentiality settings to your organization

Boost survey participation with creative communication! Use templates, diverse channels, and fun ideas to engage and motivate employees.

Guide to promoting your Survey before launch

Understand the differences between Name & Preferred Name in communications, for a personalized employee experience in surveys.

Use Name or Preferred Name for communications

Guidance on how to use variables to personalise your survey communications

Communication Email Variables

How to use variables to customise your survey communication emails

Update Survey Communications Using Variables

Customize survey invites & reminders. Learn how to edit email/Slack messages, add variables, and tips for designing communications.

Customize survey communications

Ways you might be invited to take a Culture Amp survey: email, kiosk, Slack, MS Teams, or direct link.

Survey Invites

Send and schedule reminders for Attributed (Snapshot) Surveys like Engagement, customize emails and set reminders.

Schedule Additional Survey Reminders

How to modify the sender name on email communications

Modify Sender Name on Email Communications

Learn about SMS survey invitations, including setup, legal guidelines, and mobile delivery.

Send Survey Invitations by SMS

Understand SMS survey consent, opt-outs, and right-to-disconnect laws to ensure compliance and increase workforce participation.

SMS Survey Comms - Legal and Compliance

Communications

Preview your survey to test questions and timing without affecting results. Use the "copy link" option to share with non-admin users.

Preview a Survey

Prepare for your Engagement surveys with our Engagement Survey Pre-Launch Checklist!

Engagement Survey Pre-Launch Checklist

Preview survey reports before launch with dummy data. Use the Preview Reports button to explore filters, exports, and more.

Preview Reports During Survey Design

Previewing Your Survey & Reports

Final steps for survey launch: configure settings, select participants, test the survey, and follow the checklist for a smooth launch.

Guide to Survey Launch: Launch Phase

Learn how to launch an Attributed (Snapshot) Survey like Engagement, schedule and send invites, and manage communication timing.

Launching an Attributed Survey

Guidance on how to launch an Unattributed type Survey

Launch an Unattributed Survey

Launching a Survey

Learn how to understand survey results and navigate different reports: participation, comparisons, outcome scores, impact analysis, & more.

Admin Guide to Understanding Survey Results

Learn how question and factor scores are calculated and how to use benchmarks to evaluate your survey results effectively.

How scores are calculated for reports

Discover survey score breakdowns! Understand why we focus on favorability trends for clearer insights.

Difference between scores of strongly agree and agree

How to visualize survey results across multiple surveys using Trend

Trend for Surveys and Programs

Learn how to build custom multi-demographic heatmaps in Culture Amp to uncover insights on engagement, and trends within your data

Use the Custom Report to Build Multi-Demographic Heatmaps

How multiple choice questions are viewed and interpreted within a survey report

Multiple Choice Questions Report

Help execs find focus in survey results: Learn why choosing one action area drives change, reduces analysis paralysis, and boosts alignment.

The Importance of Finding Focus

Discover the Focus agent to automate survey analysis to identify impactful focus areas and boost employee engagement quickly.

Focus agent feature in survey analytics

Learn how Driver Analysis uncovers key engagement drivers: Move beyond scores to find what truly impacts your organization's culture.

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