Who can use this feature?
Available on:
All Culture Amp subscriptions
Overview
Adding a language code to each employee’s profile helps ensure they experience Culture Amp in their preferred language. This creates a more inclusive and consistent experience across the platform.
By default, all employees can use English (US). If your organization works in multiple languages, adding codes will help tailor the experience. For details on which languages are fully or partially supported, see our Supported Languages article.
Understanding Language Codes
A language code is a two-letter identifier (e.g., fr for French, pt-BR for Brazilian Portuguese) that sets an employee’s preferred language in their user profile.
Enabling Preferred Languages for Your Employees
Successfully enabling languages across the platform requires a few key steps. It's important to complete all of them to ensure languages display correctly for your employees.
Step 1: Request Languages to Be Activated
Contact the Culture Amp Support Team to activate the preferred languages at the account level.
Open a support conversation with Culture Amp.
Provide the specific language codes you need enabled at the account level.
The Product Support Team will activate those languages for your account.
Step 2: Add Language Codes to Employee Profiles
Next, assign the preferred languages to your individual employee profiles. This tells the system which language each employee should experience.
Option A: Update via HRIS Integration
Add or update your existing Language field in your HRIS
Populate it with the correct language codes.
Sync the data to Culture Amp.
Option B: Update via CSV Upload
Go to Settings > Users > Export Users.
In the exported CSV file, add or locate a column titled Language.
Enter the appropriate language code for each employee under Language.
Save and re-upload the file as a partial import.
Note: Ensure the column in your file is exactly titled Language. Any other variation will prevent it from mapping correctly to the Preferred language field in the user profile.
Tip: If all employees can use US English, you can leave the Language column blank for all users. Their default language will be set to English (US).
After Uploading
Once your file is uploaded, confirm the update:
Go to Settings > Users and click on a user to open their profile.
Confirm the Preferred language field
Supported Language Codes
Below are the supported language codes you can use in your employee data file.
Tier 1 and Tier 2 Languages
These languages are officially supported and provide the best user experience.
Language (in English) | Native Language | Language Code |
English (US English) | English | en |
English (UK English) | English | en-GB |
Arabic | العربية | ar |
Bulgarian | български | bg |
Simplified Chinese | 简体中文 | zh |
Traditional Chinese | 繁体中文 | zh-TW |
Czech | čeština | cs |
Danish | dansk | da |
Dutch | Nederlands | nl |
Estonian | Eesti keel | et |
Finnish | Suomi | fi |
French | français | fr |
French Canadian | français canadien | fr-CA |
French Creole | fransè ayisyen | ht |
German | Deutsch | de |
Greek | ελληνικά | el |
Hebrew | עִברִית | he |
Hindi | हिंदी | hi |
Hungarian | Magyar | hu |
Indonesian | Bahasa Indonesia | id |
Italian | italiano | it |
Japanese | 日本語 | ja |
Khmer | ភាសាខ្មែរ | km-KH |
Korean | 한국의 | ko |
Latvian | Latviešu | lv |
Lithuanian | Lietuvių | lt |
Malay | Bahasa Melayu | ms |
Maori | Te reo Maori | mi |
Norwegian | Norsk | no |
Polish | Język Polski | pl |
Portuguese | Português | pt |
Brazilian Portuguese | Português brasileiro | pt-BR |
Romanian | Limba Română | ro |
Russian | русский | ru |
Serbian | српски | sr |
Sinhala | සිංහල | si-LK |
Slovak | Slovenčina | sk |
Spanish | Español | es |
Latin American Spanish | Español latinoamericano | es-419 |
Swedish | Svenska | sv |
Filipino | Tagalog | tl |
Tamil | தமிழ் | ta-LK |
Thai | ไทย | th |
Turkish | Türkçe | tr |
Ukrainian | Українська | uk |
Vietnamese | Việt | vi |
Welsh | Cymraeg | cy |
Tier 3 Languages (Not Officially Supported)
While you can add Tier 3 language codes to employee profiles, these languages are not officially supported and have important limitations. We recommend using Tier 1 or 2 languages for the best experience.
Language (in English) | Native Language | Language Code |
Albanian | Shqip | sq-AL |
Amharic | አማርኛ | am-ET |
Armenian | Հայերեն | hy |
Belarusian | беларуская | be |
Bengali | বাংলা | bn |
Burmese | မြန်မာစာ | my |
Croatian | Hrvatski | hr |
Dari | دری | fa-AF |
Farsi | فارسی | fa-IR |
Gujarati | ગુજરાતી | gu |
Kannada | ಕನ್ನಡ | kn |
Maltese | Malti | mt |
Marathi | मराठी | mr |
Nepali | नेपाली | ne-NP |
North Sotho | Sepedi | ns |
Punjabi | ਪੰਜਾਬੀ | pa-PK |
Slovene | Slovenščina | sl |
Somali | Soomaali | so-SO |
Swahili | Kiswahili | sw |
Telugu | తెలుగు | te |
Urdu | اُردُو | ur |
Uzbek | O‘zbekcha | uz |
Zulu | isiZulu | zu |
Enabling Languages at the Performance Cycle or Survey Level
Adding a language to an employee's profile sets their language preference for the general user interface and modules like Develop, but it does not automatically enable that language for surveys or performance review cycles.
To make a language available for a specific survey or review cycle, follow the relevant guidance:
For Engagement Surveys: How to Set Up a Multilingual Engagement Survey
For Performance Reviews: How to Set Up a Multilingual Performance Review Cycle
Troubleshooting Language Settings
If an employee isn’t seeing the correct language, follow these steps:
1. Check the Employee’s Profile
1. Check the Employee’s Profile
Go to Settings > Users, locate the employee, and open their profile.
Confirm that a language has been populated in their Preferred language field.
2. Verify the Language Code
2. Verify the Language Code
Make sure the code used in your HRIS or CSV file matches a supported language code from the tables above.
3. Check the Language Column
3. Check the Language Column
Ensure the column in your CSV or HRIS file is labelled Language exactly.
Any other variation will prevent it from mapping correctly to the Preferred language field in the user profile.
4. Confirm Feature-Specific Support
4. Confirm Feature-Specific Support
Some languages are only supported in specific parts of the platform.
Confirm which part of the platform the employee is viewing and check the Supported Languages article to confirm which languages are available for the feature the employee is accessing (e.g., Engagement, Performance, Develop).
5. Look for Custom Content Limitations
5. Look for Custom Content Limitations
In modules like Develop, custom content (e.g., task notes, uploaded files) remains in the language it was originally written in.
This may create a mixed-language experience for the employee which is currently expected behaviour.
FAQs
What happens if I upload a language code that hasn't been activated on my account?
What happens if I upload a language code that hasn't been activated on my account?
The employee's language preference will be saved in their profile, but they won't see the platform in that language until it's activated by our support team.
What happens if a user's profile lacks a language code?
What happens if a user's profile lacks a language code?
The system may use browser settings to infer the language, but assigning a language code to the user's profile is the most reliable way to ensure a consistent experience.
Can I remove English as a language?
Can I remove English as a language?
No. English is always available on the platform and cannot be removed.
Can I add Tier 3 languages to employee profiles?
Can I add Tier 3 languages to employee profiles?
Yes, but these languages are not officially supported and have important limitations. We recommend using Tier 1 or 2 languages for the best experience. Check out our Supported Languages article to learn more.
Who should I contact to enable or disable languages?
Who should I contact to enable or disable languages?
Please reach out to our Product Support Team via a support conversation.
Related pages:
💬 Need help? Just reply with "Ask a Person" in a Support Conversation to speak with a Product Support Specialist.