Account Admin Hub
The one-stop Admin hub: manage settings, roles, employee data, integrations, and API data exchange.
By Sterling and 3 others4 authors73 articles
Account Admin Overview
Onboarding and training guidance for new Account Administrators.
- Welcome to the Account Admin RoleAn overview of the Account Admin role, how you can navigate the platform in this role and what resources you have available to help you
- Guide to Transitioning to Culture AmpAdmins: Learn how to smoothly transition your employee feedback program to Culture Amp with key tips, considerations, & reporting guidance.
- Creating Successful Employee ExperiencesGuide for admins to help enhance the employee experience with 1-on-1s, goals, feedback, and Skills coach in Culture Amp.
- How to Export or Transfer Data from Culture AmpA resource to assist with exporting your culture amp data and transferring it to a third-party vendor if required.
- Export Survey StatisticsLearn how to export a summary of your surveys, including participation, survey type, creator details and more — all in one downloadable file
Assign Roles & Permissions
Admin roles, permissions, and user assignments for Engagement and Performance.
- Understanding Roles in Culture AmpExplore Culture Amp roles to manage user access and permissions. Get a quick overview of roles like Admin, HR Partner, and Survey Creator.
- Role Permissions BreakdownExplore Culture Amp roles to manage user access and permissions. Ensure data security by understanding each role's detailed permissions.
- Assigning Platform Roles and PermissionsLearn how to assign, update, and remove roles like Admin, Survey Creator, or Goals Admin in Culture Amp.
Adding & Managing Your Employees
Employee data file setup, language support, import error troubleshooting.
- Create Your Employee Data FileStep-by-step instructions on preparing, formatting, and saving your employee data file for a seamless import into Culture Amp
- Supported Languages in Culture AmpExplore Culture Amp’s language tiers! See which languages are fully or partially supported and what to know about other languages.
- Add Language Codes to Employee ProfilesLearn how to use language codes (short identifiers that represent each employee’s preferred language) by adding them to your employee data.
- Update Demographics at the Account LevelManage user demographics: edit, add, or delete account demographics in settings.
- Age and Tenure demographicsAutomatically calculate age and tenure bands in Culture Amp for reports using employee data.
- Decide Between Partial or Full Imports When Updating Employee DataUpdate employee data with Culture Amp's Import Wizard. Choose partial or full imports for tailored demographic updates.
- Import Employee Data into Culture AmpLearn how to import your employee data via HRIS integration or manual upload. Get steps for full and partial imports & troubleshooting tips.
- How to Troubleshoot Common User Import ErrorsResolve common import errors. Learn to diagnose issues, fix duplicate IDs, handle demographic errors, and ensure successful data uploads.
- How to Add Your HierarchySet up your Hierarchy in Culture Amp for leader-based reports and performance tools. Follow steps to prepare, import, and validate data.
- How to Troubleshoot Hierarchy ErrorsTroubleshoot hierarchy data import issues in Culture Amp, including reporting loops and manager assignment errors.
- Understanding Deactivated vs. Former EmployeesLearn about the differences between deactivated and former employees
- Changing an Employee’s Name in Culture AmpHow to change an employee's name in Culture Amp
- Removing Participants From a Live SurveyCulture Amp auto-removes inactive users from live surveys if they haven't submitted a response. Learn more about this platform behavior.
- Add or Update Users IndividuallyManage users in Culture Amp: Add, edit, deactivate, or reactivate users to ensure accurate access and survey participation.
- Revert Survey Hierarchy to Launch StateLearn how survey demographic snapshots work in Culture Amp and how to revert hierarchy data to reflect the time of survey launch.
Integrations & API
Integrate Culture Amp with your other Systems (HRIS, SFTP, Slack, SSO, MS Teams) and exchange data via API.
- HRIS IntegrationsIntegrate Culture Amp with your HRIS to automatically sync / transfer data between the two platforms.11 articles
- SFTP IntegrationsSend your employee data to Culture Amp via Secure File Transfer Protocol (SFTP).1 article
- APISync data from your HRIS via an API14 articles
- Culture Amp APISecurely get data from Culture Amp for use in your systems2 articles
- Reporting API1 article
- SSOLearn how to set up Google or SAML SSO6 articles
- Flow of Work IntegrationsSlack and MS Teams4 articles
- Compensation IntegrationsConnect Culture Amp to your Compensation platform6 articles