Who can use this feature?

Account administrators, Employee data full permissions

Available on:

All Culture Amp subscriptions

Research consistently shows that providing tools and resources in a user’s preferred language increases engagement, psychological safety, and trust in organizational processes. This guide explains how Culture Amp supports different languages across our products. It covers which languages are fully supported, which have partial support, and what to consider if your team uses a language outside of those. If your organization works in multiple languages, this will help you plan for the best possible experience.

Note: Only Tier 1 and Tier 2 languages are officially supported across our products. In some special cases, there are workarounds for other languages, see the Tier 3 section below.

Language Support Levels

We organize supported languages into two main tiers, plus a third category for special cases:

Tier 1: Full Support - These languages are fully translated across all products.
Tier 2: Partial Support - Limited translation support, primarily for survey questions and communications in the Baseline Engagement template only.
Tier 3: Special Case Only - In rare situations, some customers have used additional languages by providing their own translations. These are not officially supported and have important limitations—see details below.

Which Languages Are Included?

Tier 1 Languages	Tier 2 Languages
English (US) Chinese Simplified Chinese Traditional Danish Dutch French French Canadian German Hebrew Italian Japanese Korean te reo Māori Polish Portuguese (Brazilian) Russian Spanish (LATAM) Swedish Ukrainian	English (UK) Arabic Bulgarian Czech Estonian Finnish Haitian Creole Greek Hindi Hungarian Indonesian Khmer Latvian Lithuanian Malay Norwegian Portuguese Romanian Serbian Sinhalese Slovak Spanish (Spain) Tagalog Tamil Thai Turkish Vietnamese Welsh

Using Other Languages (Tier 3)

If your team needs to use a language outside the officially Tier 1 & 2 supported list, we recommend speaking with your Customer Success Team first to explore your options. It's important to note that Tier 3 languages are not officially supported and should only be used if you're comfortable taking on a few extra steps and limitations.

What You Need to Know Before Using a Tier 3 Language:

Survey interface stays in English: Buttons, labels, and instructions will not be translated, even if your survey questions are.
You provide all translations: Culture Amp does not supply translations for these languages, you’re responsible for uploading or manually adding them in-platform.
Only for Engagement surveys: Tier 3 languages don’t work in Performance or Learning products.
Mixed-language experience: The combination of English interface and your translations may confuse participants or feel like an inconsistent experience.

Available Tier 3 Languages:

Albanian
Amharic
Armenian
Belarusian
Bengali
Burmese
Croatian
Dari
Farsi
Gujarati
Kannada
Maltese
Marathi
Nepali
North Sotho
Punjabi
Slovene
Somali
Swahili
Telugu
Urdu
Uzbek
Zulu

Language Support Across Culture Amp Products

Engagement

Our Engagement product includes surveys like the Baseline Engagement Survey, Wellbeing, Diversity & Inclusion, and lifecycle surveys such as Onboard & Exit. For a full list, see our Survey Templates Overview article.

What's Included

Tier 1: Full support for all Engagement templates, including:

Survey questions
Communications (emails, Slack, MS Teams invites)
Participant survey interface (what employees see)
Survey reports
Action framework

Tier 2: Support limited to the Baseline Engagement Survey only, including:

Survey questions
Communications
Participant survey interface
Survey reports
Action framework

Tier 3: Available only if you upload your own translations. Interface (menu items, buttons, labels, instructions) remains in English.

Exceptions

Admin tools and survey configuration are English only.
Inspirations cannot be automatically translated, but you can add your own translations manually. Reach out to Culture Amp Product Support for help in exporting the translation file. Be sure to specify the languages you need enabled.
Some report elements (e.g., date filters in Onboarding/Exit surveys) remain in English.

Performance

Our Performance product covers Performance Review cycles, Calibrations, Goals, 1-on-1s, and Anytime feedback.

What's Included

Tier 1: Full support for employee, manager, and admin interfaces, plus notifications (email, Slack, MS Teams).

Default performance review cycle template questions (peer & upward feedback, self-reflection, manager review) are translated.
You can customize questions and use auto-translate (via Google Translate) or manually add translations in the UI or via Excel import. Here’s a full list of supported Google Translate languages

Tier 2 & 3: Not directly supported.

Exceptions

Customized performance communications appear only in English.
Feedback templates and and skill cards must be translated manually. To set up these translations, reply with 'Ask a Person' in your Support Conversation. Provide your translated questions with the relevant language codes, and our team will assist in configuring these templates for you.
Goals display in the language they were written and are not auto-translated.

Effectiveness

Our Effectiveness product covers Individual and Leadership Effectiveness 360 surveys, as well as Manager and Team Effectiveness 180 surveys.

What's Included	Tier 1: Full support for all Effectiveness 180/360 templates, including: Communications (emails, Slack, MS Teams invites) Survey questions Participant survey interface (what employees see) Survey reports Action framework Tier 2 & 3: Available only if you upload your own translations. Interface (menu items, buttons, labels, instructions) remains in English.
Exceptions	Similar to Engagement, admin tools and survey configuration are English only. Inspirations cannot be automatically translated, but you can add your own translations manually. Reach out to Culture Amp Product Support for help in exporting the translation file. Be sure to specify the languages you need enabled.

Develop

Our Develop product covers Development Plans and Career Pathways.

What's Included

Tier 1: Full support for system-generated content including:

User Interface (UI) elements
Notifications

Exceptions

Tier 2 and Tier 3 languages are not supported
Custom-written content (e.g., task notes, competency descriptions, uploaded files) is not translated and will remain in the language it was written. This may create a mixed-language experience when content is entered in multiple languages.
Mixed-language experiences may also occur when users view content authored by others in a different language.
Skill based development plans are not localized and will always default to US English.

Language Support in Learning

Currently, only English (US) is supported in our other Learning products like Skills Coach.

Language Support Across AI Features

Suggest Improvements & Highlights and Opportunities

Language support across our AI features is available. The level of support is dependent on the AI model's proficiency. The following table covers the level of language support for our Suggest Improvements and Highlights and Opportunities features.

Support Level	Description	Languages
Fully Supported	AI is highly proficient, providing the most accurate and refined suggestions.	English, Chinese (Simplified), French, German, Italian, Japanese, Korean, Portuguese, Spanish
Functionally Supported	Functional and usable, but AI suggestions may be less refined than in fully supported languages.	Chinese Traditional, Danish, Dutch, French Canadian, Hebrew, Hungarian, Indonesian, Polish, Russian, Spanish LATAM, Swedish, Thai, Ukrainian, Vietnamese.
Unsupported	AI model does not currently support these languages and will default to English	All other

What's Included

Fully Supported and Supported languages will provide:

Translation of UI elements
- Feature buttons and labels
- Time period filter
Translation of generated text
- Highlights and Opportunities summary and themes
- Quoted feedback sources
- Suggested improvements

Exceptions/Notes

Functionally Supported languages will come with an in-platform message to advise the language may be less proficient than fully supported languages.
Unsupported languages will default to English for Highlights and Opportunities, but Suggest Improvements will not be available for employees using those languages.
A manager may see feedback source information default to the language it was written in for Highlights and Opportunities, if they use a different language than their direct report.
Clicking on a quoted feedback source to view the full feedback will divert you to the Employee Profile view, which will default to the language the feedback was written in.
The performance cycle must be set up as multilingual for the features to successfully translate to users preferred language. If a users language is not included in the cycle setup, the features will generate in the default language of the cycle.

AI Coach

AI Coach offers support in multiple languages, with some differing levels of support and optimisation. The following table explains what language support is available across all AI Coach features.

Language Category	Languages Included	AI Coach Response Behaviour
Fully Supported (Optimised)	English, Chinese, French, German, Italian, Japanese, Korean, Portuguese, Spanish	Coach will respond in the same language you use to start the chat.
Partially Supported (Limited Optimisation)	Danish, Dutch, French Canadian, Hebrew, Polish, Russian, Swedish, Canadian	Coach will include a note about limited language support, but you can still continue the conversation in that language if needed.
Not Yet Supported	Any language not listed	Coach will default to English and include a quick note explaining that the language is not yet available.

What's Included	Fully Supported and Partially Supported languages will provide: Translation of generated text Default prompts AI Coach responses Limited language support warning (for Partially Supported Languages) Flexible language support: AI Coach will respond in any supported language you use to start the chat, not only your profile locale
Exceptions/Notes	For all languages, the Coach button will remain in English Not Yet Supported languages will default to English With a note explaining the language is not yet supported

Best Practices

For Tier 2 languages, you can often get a great experience by supplementing our templates with your own translations.
For anything outside of Tier 1 and Tier 2, we recommend chatting with your Customer Success Team before setting up your survey.

FAQs

Why does some of the platform stay in English?

Only certain parts of the interface are translated at this time, especially for Tier 3 languages. Things like admin settings and survey navigation will remain in English.

Is it possible to get a report showing which employees chose a language other than English for the survey?

For Engagement and Effectiveness surveys, you can request a response stats report from our Culture Amp Support team. It includes details like the number of submitted and incomplete responses, completion times, languages used, and the browser or device used, though it won’t identify individual employees.

Why are some Tier 1 languages listed as partially or functionally supported for AI features?

The language support for our AI features (like Suggest Improvements, Highlights & Opportunities, and AI Coach) does not follow our regular tiering structure.

This is because support is determined by the proficiency of the underlying AI model in each language when using these features. Consequently, a language considered Tier 1 for other parts of the platform may have a lower support level for AI features, simply meaning the AI model's performance or refinement may be reduced when operating in that language.

Related pages:

💬 Need help? Just reply with "Ask a Person" in a support conversation to speak with a Product Support Specialist.

How to Set Up a Multilingual Engagement Survey

Guide for custom Inspiration translations

Welcome to Culture Amp

Bringing Historical Survey Data into Culture Amp

Automated Support at Culture Amp