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✂️ Mini insights: Top-Bottom
Jessie Walsh avatar
Written by Jessie Walsh
Updated over a week ago

🚇 On this page:

About the Top-Bottom mini insights and how it’s calculated.

Related pages:

  • For a general overview on how People Analytics generates insights, see Insights 101

Overview

Understanding employee performance nuances across different metrics can be key to unlocking potential for growth and efficiency, which is particularly important in today's dynamic landscape. Our innovative feature, designed to highlight the top and bottom employee segments within a selected metric, empowers managers and business leaders to quickly and seamlessly harness the full potential of their workforce.


Top-Bottom basics

Our top/bottom employee segment analysis is meticulously designed to provide a clear, actionable snapshot of your workforce's performance across a range of metrics. This feature effortlessly identifies the highest and lowest-scored employee segments within a specific metric, enabling targeted interventions. Whether you're looking to boost sales, enhance employee satisfaction, or improve operational efficiency, our analysis pinpoints precisely where your strengths lie and where there is room for improvement.

The set of currently supported metrics includes:

  • Headcount

  • Number of Starters

  • Number of Leavers

  • Number of Open Positions

  • Cost of Unplanned Leaves

  • Tenure

☝️Image 1: Example of top-bottom insights for Number of Leavers metric for default segments.

💡 The default view shows the segmentation of employees by department, location and team if those are available options within an account. Alternatively, users can select other categories from the 'group by' option to view segments from top to bottom.

☝️ Image 2: Example of top-bottom insights for Number of Leavers metric using group by option.

Segmenting the data by relevant categories can uncover specific patterns and issues that might not be visible in a company-wide analysis, allowing for targeted interventions and more effective strategies to be set early. There is a possibility of selecting a range of employee segments based on demographics or criteria related to different aspects of employment.


How are top and bottom segments detected

We use a method called descriptive statistics to organize data about different groups of employees, like gender or department.

Let's say we're interested in a specific measure, like the number of new starters within a certain time period. The 'top' and 'bottom' segments refer to the groups with the highest and lowest numbers of new starters. By default, we identify the top and bottom 3 groups, but this can change depending on the employee characteristics. For example, if we're looking at gender, we might only identify the top and bottom groups (Male vs Female). Once these groups are identified, we add up the number of new starters for each group within a category, like gender, for the specified time period (see Image 3 below). This helps us understand how different groups compare in terms of the number of new employees they bring in.

☝️ Image 3: Total number of starters per gender category


Conclusion

This analysis simplifies decision-making processes by highlighting any category’s top and bottom segments (e.g., locations, departments, other employee groups). It helps managers and leaders quickly identify where to focus their attention, resources, and interventions.

Understanding what engages the most satisfied employees allows for replicating their strategies and practices across the board, striving for a uniform level of satisfaction.

Conversely, identifying the bottom 3 segments enables targeted improvement strategies. It allows organizations to pinpoint areas struggling the most and address specific challenges with tailored interventions, such as additional training, resource reallocation, or process adjustments.

With clear insights into which areas are underperforming or excelling, organizations can make more informed decisions about where to allocate resources. This ensures that investments are made where they can have the most significant impact, enhancing overall efficiency and productivity.


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