Guide to defining employee engagement

Our brief definition:

“Employee engagement represents the levels of enthusiasm and connection employees have with their organization. It's a measure of how motivated people are to put in extra effort for their organization, and a sign of how committed they are to staying there.”

And our short primer:

  • Engagement is more than just job satisfaction or feeling happy at work
  • Engagement is broader than single metrics such as eNPS (Employee Net Promoter Score)

To measure employee engagement we use the following five questions (called our engagement index) in our surveys:

  • “I am proud to work for [Company]”
  • “I would recommend [Company] as a great place to work”
  • “I rarely think about looking for a job at another company”
  • “I see myself still working at [company] in two years’ time”
  • “[Company] motivates me to go beyond what I would in a similar role elsewhere”

Engaged employees lead to higher performing, more resilient organizations. It's what many organizations and employees aspire to.  

For a deeper dive into the definition of employee engagement, why it matters and how you can start measuring it, visit our blog article on employee engagement.


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