What can I learn from this page?
How to give shoutouts in Slack
Who is this guide for?
Enable values-driven work, build engagement and foster team appreciation in Slack with Shoutouts. Shoutouts is a real-time recognition tool that helps celebrate, socialize, and reinforce behaviors that build an intentional culture around appreciation for you and your team. In this article, we'll cover:
How Shoutouts works
When the Culture Amp app is added to a public Slack channel, you can give recognition by including the word "shoutout" anywhere in the body of your message and tagging one or more of your colleagues.
The Culture Amp app responds with an emoji, as well as a short reply in the thread of your message. You can find shoutouts given and received by navigating to the Shoutouts feed in Culture Amp.
Getting started with Shoutouts is simple
Invite the Culture Amp app to Slack channels
If the Culture Amp app hasn't been added to a channel where you want to give a shoutout, add the app to any public channel. Simply type "@cultureamp" and hit Send.
You can also add the Culture Amp app to a channel by selecting Add an App from the Integrations tab in the channel's details.
Give a shoutout to a colleague
Give a shoutout by including the word "shoutout" in the body of your message, like this: “shoutout @teammate and the awesome thing they did.” Make sure to mention one or more colleagues in your message as well!
NOTE: In addition to the word “shoutout”, your company may have tailored Shoutouts by adding other keywords to listen for (for example, mad props, kudos).
TIP: Shoutouts is not a slash command, so no need to start your message with "/" or even start the message with the word "shoutout".
If your company has added custom values to Shoutouts, consider including a value in your shoutout. Add a value by:
Including the value’s emoji in your message
Reacting to the message with a value’s emoji
Selecting the value from the dropdown in the message thread
If you’re active in Slack when you receive a shoutout, you’ll see a message in the Slack channel where the shoutout was sent asking if you’d like to say thanks. This message is visible to only you. Saying thanks adds a short message to the app’s response letting the author know that you appreciate their shoutout!
How do I view my shoutouts?
When you receive a shoutout, it will appear under Mentions & reactions in Slack. You can also access your shoutouts at any time on your Shoutouts feed in Culture Amp, which you'll find under the Feedback menu in the navigation.
How do I view shoutouts for my direct reports?
People managers can access their team’s shoutouts on the Direct reports tab of their Shoutouts feed in Culture Amp. This is where you’ll see all of the shoutouts given and received by your team – perfect for reviewing before a weekly 1-on-1 or during a performance review cycle. You can also access your direct report’s shoutouts from their profile during a performance review.
How do I delete shoutouts?
Currently, only the author can delete shoutouts given in Slack. You can do this simply by deleting the original Slack message. Any shoutouts given by mistake, you’ll soon have the ability to remove from Culture Amp without needing to delete the original Slack message.
Can I only give shoutouts from Slack?
Yes, shoutouts can currently only be given from Slack. You'll soon be able to give shoutouts from Microsoft Teams too.
Can I give a shoutout in a private Slack channel?
No, currently shoutouts can only be given in public Slack channels. We do have plans to support private channel shoutouts in the future.
Can I give a shoutout to more than one person at a time?
Yes, shoutouts can be given to as many individuals as you’d like! In order for shoutouts to work, at least one colleague must be tagged in your Slack message. Shoutouts currently do not work for user groups in Slack.