What can I learn from this page? | How to give and manage Shoutouts in Microsoft Teams with the Culture Amp app. A simple way to recognize and appreciate your team! |
Who is this guide for? | Employees |
Recognizing and appreciating colleagues is easy with the Culture Amp app in Microsoft Teams. Shoutouts are a great way to acknowledge the efforts of your team members. In this article, we’ll walk you through how to use Shoutouts in Microsoft Teams and get started with Culture Amp.
How Shoutouts in Microsoft Teams Works
When you add the Culture Amp app to a Team, you can give recognition by including the word "shoutout" in your message and tagging one or more colleagues. The app responds with a short reply in the thread of your message. To view shoutouts given and received, navigate to the Shoutouts feed in Culture Amp.
💡 Tip: Check out our guide on Automated Responses in Shoutouts to learn about automated replies.
📌 Note: Automated responses are different from auto-reactions like emojis. Auto-reactions aren’t available in MS Teams—only in Slack. For more info, see our Slack Shoutouts guide.
Getting Started with Shoutouts in Microsoft Teams is Simple
Add the Culture Amp App: Invite the Culture Amp app to a Team in Microsoft Teams. If the app isn’t added yet, a channel owner or Teams Admin can add it using these steps.
Give a Shoutout: Give a shoutout by including the word ‘shoutout’ in the body of your message, like this: ‘shoutout @teammate and the awesome thing they did.’ You don’t need to start with a slash command ("/") or the word "shoutout". In addition to the word ‘shoutout’, your company may have tailored Shoutouts by adding other keywords to listen for (for example, mad props, kudos).
Add a Value to Your Shoutout: Select a value from the drop-down in the message thread to highlight the specific value demonstrated by your colleague.
Who Can Add a Value: Any team member with access to the team where the shoutout was given can select a value.
Who Can Delete a Shoutout: Any team member with access to the team can remove the shoutout by selecting "Unmark as shoutout."
☝️ Example of what the Shoutouts value drop-down looks when you're giving a shoutout.
Viewing Shoutouts
Find shoutouts in Microsoft Teams under the "Activity" tab in the left-hand bar.
☝️ Example of the Shoutouts Activity tab in MS Teams
How Shoutouts Appear to the Sender and Recipient
Shoutouts look almost the same for both the sender and the recipient. The only difference is the dark/light theme that each individual may have set in Microsoft Teams.
☝️Example of a shoutout in Microsoft Teams from the sender's perspective in light theme.
In MS Teams an @ sign will appear to the right of the @mentioned user (the recipient of the shoutout).
☝️ Example of a shoutout in Microsoft Teams from the recipient's perspective in dark theme.
Shoutouts feed
In Culture Amp you can check all your shoutouts on the Shoutouts feed under the Feedback menu. Your view depends on your role:
You: Shows your personal shoutouts.
Company: Displays shoutouts across the entire company.
Managers: See an extra Direct reports tab for shoutouts received by your team members.
Company Tab
The Company tab provides:
Shoutout Usage: Total number of shoutouts given and received company-wide.
Top Channels: Number of shoutouts per channel.
Values: Most shared company values tagged in shoutouts.
Leaderboard: Users who gave and received the most shoutouts.
Company Tab Filter: Filter shoutouts by all, given, or received.
☝️ Example of the Shoutouts feed in the Culture Amp platform.
Direct reports
People managers can access their team’s given and received shoutouts in the Direct reports tab of their Shoutouts feed. This tab is ideal for reviewing before a weekly 1-on-1 or during a performance review cycle. You can also access your direct report’s shoutouts from their profile during a performance review.
Your feed (Home page)
When you receive a shoutout, it will also show up under Your feed on the Home page.
☝️ Example of a received shoutout visible on the Your feed section on the platform home page
FAQs
Is the "Say Thanks" feature supported for MS Teams?
No, the "Say Thanks" feature is not available for MS Teams. It is supported in Slack only. For more info, see our Slack Shoutouts guide.
How can I view shoutouts for my indirect reports?
Shoutouts for indirect reports are visible in the Company tab. Use the People filter to locate indirect reports' shoutouts.
How do I delete shoutouts?
To remove a shoutout, select Unmark as shoutout from the drop-down in the message thread. Deleting the message will also remove the shoutout from Culture Amp.
Can I give a shoutout to more than one person at a time?
Yes, you can give shoutouts to multiple individuals at once. Ensure that at least one colleague is tagged in your message for the shoutout to work.
Can I edit a previous MS Teams message to include the word "shoutout"?
Editing a previous Teams message won’t retroactively trigger a shoutout. The shoutout feature relies on specific triggers within the message.
Key Resources
💬 Need Help? Just reply with "Ask a Person" in a Support Conversation to speak with a Product Support Specialist.