What can I learn from this page?
How to install Microsoft Teams for your organization
Who is this guide for?
This article guides Admins on how to install our Microsoft Teams app for your organization through the Microsoft Teams admin center.
As an Admin, you can either allow or disallow the app for all users in their Teams account. You can also set up custom rules to allow/disallow apps for specific users/groups of users.
To enable the Culture Amp app for your users to download, follow the instructions below:
Click Teams Apps > Manage Apps
Click Org-wide app settings in the top right hand corner.
Ensure Allow Third-Party Apps is enabled. You can also enable Allow Any New Third-Party Apps Published if desired.
Voila! Users in your organization can now install Culture Amp as well as other third party apps in Microsoft Teams.
If you only wish to enable certain third party apps, such as Culture Amp:
Click Teams Apps > Permission Policies
Click on your global app permission policy. It will be called something like Global (Org-wide default).
Click Allow Specific Apps and Block All Others
Click Allow Apps and search for Culture Amp in the right-hand panel.
Learn more about app permissions from Microsoft Teams
As an Admin of Microsoft Teams, you can add Culture Amp as a default app for all of your employees.
Users still have the option to uninstall or install the app themselves.
How to pin apps
Admin can allow or disallow users in their organisation to pin apps to the left hand navigation. Admin can also pin apps by default on a global or group level.
To pin Culture Amp app for all users in your organization
Click Teams Apps > Setup Policies
Click Add Apps and search for Culture Amp in the right-hand panel.
Click Add to add Culture Amp to your organization's pinned apps.
Optional - Enable Allow User Pinning so users can control what they pin on the left panel of MS Teams.
An active user received a Something's gone wrong error when logging into Culture Amp via Microsoft Teams. What can I do to troubleshoot?
If the Culture Amp app was installed on Microsoft Teams prior to the user being added, this can cause the error to display. The user will need to uninstall the Culture Amp app for 48 hours to clear the app's cache, and then reinstall after this time passes. If they're still having trouble logging in, please contact us at email@example.com.
Can Microsoft Teams notifications be disabled for a survey?
Yes! Please contact firstname.lastname@example.org to find out more.
What if I change my email address at the company?
If a user’s email address has been changed in both MS teams and Culture Amp, MS teams needs to be uninstalled and reinstalled.
Can we bulk install the app for all users?
Although this isn't something we can provide support with directly, we are aware this has been completed by other customers. An example of this would be when a customers IT team executed something called a Graph API to install the CA app for all of their users. Please reach out to your IT directly to confirm what options are possible at your organization.