Who is this guide for?

Account Admin

Available on:

All Culture Amp subscriptions that include 1-on-1 conversations

As an Account Admin, you have access to a 1-on-1s usage report. This report provides insights into the usage of the 1-on-1s tool in your organization. In this guide, we'll show you how to access the report and what to look for to get the most out of it.

Accessing the 1-on-1s Usage report

To find the 1-on-1s usage report, head to the main 1-on-1s menu and select Reports from the drop-down list.

Navigating the report

The report is sorted by department, listed alphabetically. At the top, we feature "hero stats," which provide a quick percentage overview of how frequently managers are using the 1-on-1s tool during specific time periods. For each department, you’ll see the total number of managers assigned to it at the time you're viewing.

Want more details? Simply click on a department to drill down into individual manager stats. This will show you how each manager is engaging with their teams over different time periods.

What the report shows

The percentage of active conversations between those managers and their direct reports (rounded to the nearest whole number) is shown in five columns:

Use last 7 days
Use last 14 days
Use last 30 days
Use last 90 days
Use last 12 months

These columns give you a quick snapshot of engagement levels.

What counts as "usage"?

In the report, "usage" is defined as any of the following actions on conversations and grouped by manager. Actions by either the individual contributor or the manager count toward the total.

Adding a topic to the conversation (including submitting a new slider response).
Updating a topic, which includes:
- Adding a note to a topic.
- Marking a topic as discussed or undiscussed.
- Editing, reordering, or deleting a topic (including updating a submitted slider).
Unarchiving a discussed conversation.

Note: If a user selects a colleague to have a conversation with, it will not be included in the reporting. However, conversations with selected managers or direct reports will automatically be included in the manager reporting.

FAQs

Who can access this report?

Only Account Administrators have access to this report.

Can admins drill down to view individual participation in 1-on-1s or content of 1-on-1s?

To maintain confidentiality and promote more meaningful conversations, admins have no access to content of 1-on-1s.

Why do I have employees under a "Not specified" department?

Managers who are not assigned with a department in your data file will fall under the "Not specified" department bucket. If that seems incorrect, please check your employee data file to make sure all employees have a department assigned, or reply with "Ask a Person" in a Support Conversation to speak with a Product Support Specialist.

Do 1-on-1s get reported against the employee's department or the manager's department?

The report measures participation based on the department of the managers involved. It helps identify how many managers in a department have engaged in a 1-on-1s conversation with their direct reports.

💬 Need help? Just reply with "Ask a Person" in a Support Conversation to speak with a Product Support Specialist.