Who can use this feature?
Users
Available on:
Culture Amp subscriptions that include Performance.
What is Suggest Improvements?
Suggest Improvements is an AI-powered tool designed to help employees and managers write feedback that’s specific, actionable, and balanced. It was created to address the challenges of inconsistent or generic feedback, which can often arise due to time constraints or uncertainty about how to phrase constructive comments.
By analyzing your written feedback, Suggest Improvements provides guidance to make it more effective in a few simple clicks.
How Does Suggest Improvements Work?
When you write feedback—whether in a manager review, peer feedback, or upward feedback—you’ll see an Improve button. Clicking it prompts AI to analyze your feedback and offer suggestions based on four key qualities, as defined by Culture Amp’s People Science team:
Specific: Specific feedback is descriptive rather than general.
Impact: What resulted from the action or behaviour.
Actionable: Promotes growth mindset by suggesting future-forward actions
Objective: What was observed and its impact rather than subjective judgments.
Tip: For a deeper dive into what makes feedback truly effective, check out our Detailed Explanation of the Feedback Characteristics.
Where Can You Use Suggest Improvements?
Suggest Improvements is available in the following areas:
Manager Reviews – Managers can use it when writing feedback during performance reviews.
Peer and Upward Feedback (PAUF) – Employees can use it to improve feedback given to peers or managers.
In all contexts, the Improve button appears once you’ve written at least 100 characters of feedback.
How to Enable Suggest Improvements
By default, Suggest Improvements is turned off. To activate it, a Performance administrator must enable it at the account level, which automatically applies the feature to all performance review cycles—including draft, scheduled, live, and closed cycles.
Log in to Culture Amp and go to Performance > Performance cycles under the Admin menu.
Click AI settings.
In the modal, toggle on AI Suggest Improvements.
If the toggle is already on, the Improve button will automatically appear in manager reviews and peer and upward feedback.
Note: This setting applies to all performance cycles once enabled. You cannot enable it for individual cycles only.
How to Use Suggest Improvements
Write at least 100 characters of feedback.
Click Improve to receive AI-generated suggestions.
Review the suggestions and revise the feedback accordingly.
Revise and personalize your feedback before submitting.
Suggestions are optional and editable. They’re there to guide, not replace, your own insights.
Tip: Learn how Suggest Improvements helps managers and employees give effective feedback during performance reviews in the Science Behind Suggest Improvements article.
Disabling AI Suggest Improvements
To turn Suggest Improvements off:
Go to Admin > Performance > Performance cycles
Click AI settings
Toggle off AI Suggest Improvements
This disables the feature across all contexts (manager reviews and peer and upward feedback).
Responsible AI
Culture Amp does not use any identifiable customer data to train our AI models. All AI functionality in our platform is designed to augment human capabilities and decision-making, not replace it.
We follow a privacy-by-design approach and conduct a Data Protection Impact Assessment (DPIA) for each AI feature. All AI functionality is built using secure environments provided by Google Vertex or AWS Bedrock, both of which are trusted subprocessors.
Learn more in our Privacy Policy or download a Responsible AI statement from our Security Trust Centre.
Troubleshooting/FAQs
Can I enable Suggest Improvements on a draft cycle?
Can I enable Suggest Improvements on a draft cycle?
Yes. Once the feature is turned on at the account level, it applies to all cycles: draft, scheduled, live, and closed.
Can I enable Suggest Improvements for specific performance cycles?
Can I enable Suggest Improvements for specific performance cycles?
No. This feature is enabled at the account level. Once turned on, it will be applied to all of your performance cycles, regardless of status - draft, live, scheduled and closed.
Can Suggest Improvements be used for self-reflections?
Can Suggest Improvements be used for self-reflections?
Currently, Suggest Improvements is only available for manager reviews and peer and upward feedback.
Does the AI consider company-specific values or competencies when generating suggestions?
Does the AI consider company-specific values or competencies when generating suggestions?
The AI focuses on general feedback qualities (specificity, impact, actionability, and objectivity) but does not currently tailor suggestions based on custom company values or competencies.
Does it write the feedback for employees?
Does it write the feedback for employees?
No, Suggest Improvements doesn’t write feedback for your employees. It’s a guidance tool that reviews what employees write and offers suggestions to make it more effective.
Can employees edit the AI-generated suggestions before incorporating them into their feedback?
Can employees edit the AI-generated suggestions before incorporating them into their feedback?
Yes. The AI provides guidance, not ready-made text. Employees should use these tips to craft their own clear, personalized, and actionable feedback.
What happens if I disagree with the AI suggestions?
What happens if I disagree with the AI suggestions?
You are encouraged to trust your judgment. The AI is a tool to assist you, but your own insights and knowledge of the employee’s performance should guide the final feedback.
Will Suggest Improvements work with non-English feedback?
Will Suggest Improvements work with non-English feedback?
No. At this time, the feature supports English only. We do not guarantee the accuracy of the feature if used in other languages.
Is there a limit to how many times I can use Suggest Improvements?
Is there a limit to how many times I can use Suggest Improvements?
Yes. You can use the Improve button up to 50 times per user, per 24 hours. If you go over the limit, you’ll see a notification letting you know.
Why isn’t the AI suggesting improvements to my feedback
Why isn’t the AI suggesting improvements to my feedback
If your response is too short (less than 100 characters), the AI may not be able to generate any suggestions. Try adding a bit more context to get more helpful guidance.
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