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Suggest Improvements

Suggest Improvements helps managers craft actionable, specific feedback quickly, enhancing manager reviews with AI-powered suggestions.

Jessie Walsh avatar
Written by Jessie Walsh
Updated today

Who can use this feature?

Available on:

  • Culture Amp subscriptions that include Performance.

What is Suggest Improvements?


We know that managers want to eliminate bias and avoid inconsistent or generic feedback, but they can face time constraints that make this challenging. Suggest Improvements helps managers write feedback that’s specific, actionable, and balanced in just a few clicks.

How Does Suggest Improvements Work?


When a manager writes feedback in a review, they’ll see an 'Improve' button. Clicking it prompts AI to suggest specific, impactful, and actionable improvements to written feedback. The AI focuses on four key qualities, as defined by Culture Amp’s People Science team:

  • Specific: Specific feedback is descriptive rather than general.

  • Impact: What resulted from the action or behaviour.

  • Actionable: Promotes growth mindset by suggesting future-forward actions

  • Objective: What was observed and its impact rather than subjective judgments.

Tip: For a deeper dive into what makes feedback truly effective, check out our Detailed Explanation of the Feedback Characteristics.

How to Enable Suggest Improvements


By default, Suggest Improvements is turned off. To activate it, a Performance administrator must enable it at the account level, which automatically applies the feature to all performance review cycles—including draft, scheduled, live, and closed cycles.

  1. Log in to Culture Amp and go to Performance > Performance cycles under the Admin menu.

  2. Click AI settings.

  3. In the modal, toggle on AI Suggest Improvements.

Once enabled, the 'Improve' button will appear next to each open-ended question in the manager review.

Note: This setting applies to all performance cycles once enabled. You cannot enable it for individual cycles only. You can

Manager Experience


Once enabled, managers can use the 'Improve' button when writing feedback:

  1. Write at least 100 characters of feedback.

  2. Click Improve to receive AI-generated suggestions.

  3. Review the suggestions and revise the feedback accordingly.

The suggestions are designed to help make the feedback more specific, impactful, actionable, and objective. They serve as guidance only—managers are encouraged to personalize the final version.

Tip: Learn how Suggest Improvements helps managers give effective feedback during performance reviews in the Science Behind Suggest Improvements article.

Disabling AI Suggest Improvements


To turn Suggest Improvements off:

  1. Go to Admin > Performance > Performance cycles

  2. Click AI settings

  3. Toggle off AI Suggest Improvements

This disables it across all performance cycles.

Responsible AI


Culture Amp does not use any identifiable customer data to train our AI models. All AI functionality in our platform is designed to augment human capabilities and decision-making, not replace it.

We follow a privacy-by-design approach and conduct a Data Protection Impact Assessment (DPIA) for each AI feature. All AI functionality is built using secure environments provided by Google Vertex or AWS Bedrock, both of which are trusted subprocessors.

Learn more in our Privacy Policy or download a Responsible AI statement from our Security Trust Centre.

Troubleshooting/FAQs


Can I enable Suggest Improvements on a draft cycle?

Yes. Once the feature is turned on at the account level, it applies to all cycles—draft, scheduled, live, and closed.

Can I enable Suggest Improvements for specific performance cycles?

No. This feature is enabled at the account level. Once turned on, it will be applied to all of your performance cycles, regardless of status - draft, live, scheduled and closed.

Can Suggest Improvements be used for peer feedback or self-reflections?

Currently, Suggest Improvements is only available for manager reviews.

Does the AI consider company-specific values or competencies when generating suggestions?

The AI focuses on general feedback qualities (specificity, impact, actionability, and objectivity) but does not currently tailor suggestions based on custom company values or competencies.

Does it write the feedback / review for managers?

No—Suggest Improvements doesn’t write feedback for managers. It’s a guidance tool that reviews what managers write and offers suggestions to make it more effective.

Managers are responsible for providing the content, context, and insights, as they know their employees and the situation best. They’re in the best position to choose the right tone and approach for each individual.

Can Managers edit the AI-generated suggestions before incorporating them into their feedback?

Yes. The AI provides guidance, not ready-made text. Managers should use these tips to craft their own clear, personalized, and actionable feedback.

What happens if I disagree with the AI suggestions?

You are encouraged to trust your judgment. The AI is a tool to assist you, but your own insights and knowledge of the employee’s performance should guide the final feedback.

Will Suggest Improvements work with non-English feedback?

No. At this time, the feature supports English only. We do not guarantee the accuracy of the feature if used in other languages.

Is there a limit to how many times I can use Suggest Improvements?

Yes. You can use the Improve button up to 50 times per user, per 24 hours. If you go over the limit, you’ll see a notification letting you know.

Why isn’t the AI suggesting improvements to my feedback

If your response is too short (less than 100 characters), the AI may not be able to generate any suggestions. Try adding a bit more context to get more helpful guidance.


💬 Need help? Just reply with "Ask a Person" in a support conversation to speak with a Product Support Specialist.

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