What can I learn from this page?
An overview of the Account Admin role, how you can navigate the platform in this role and what resources you have available to help you
Who is this guide for?
Congratulations - you've been given the keys to the castle! Becoming an account admin can be exciting and feel overwhelming depending on what you need to do. With this level of access, you can now perform all account setup and survey tasks and access all prior and current surveys. Understandably, you may be wondering what you should do next.
Step 1: Get to Know the Resources Available to You
First, we recommend you familiarize yourself with the educational resources that are available to you. These include live training (on both the technical and philosophical aspects of the platform), on-demand learning, and where to go for general support.
Explore the Support Guide: Our help center has everything from articles on how to launch a survey to the science behind the platform. Feel free to poke around or check out the following articles that new admins often find useful:
Ask Support for help: There are a few ways to get in touch with us. Access live chat with a Product Support Specialist by clicking the Help icon in the top-right of your screen while in the platform. If you prefer email, you can always reach out to firstname.lastname@example.org with any questions about the platform or your plan.
Step 2: Check Off Your In-platform To Do’s
What you want to do next depends on where you are in your employee feedback journey.
If you’re the main user of Culture Amp:
If you’re working within a team of Culture Amp administrators:
Check out who the other Admins are and connect with them to get more context on your account.
Dig into previous surveys by viewing survey reports on the Reports page.
Step 3: Join the Community!
Here at Culture Amp, we like to call ourselves People Geeks. A People Geek is someone who is dedicated to enabling people and passionate about the power of employee feedback. Now that you’re an admin, you’re welcome to join our community to connect with other people geeks like yourself. Visit Culture First to get started.
Welcome to the Culture Amp family! We are so glad you're here. We hope you have a great onboarding experience and are here to help you along the way.