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1-on-1 Conversations (new) Usage Report
1-on-1 Conversations (new) Usage Report

Learn how to access and interpret the 1-on-1s (new) usage report as an Account Admin & track manager engagement across departments.

Jessie Walsh avatar
Written by Jessie Walsh
Updated this week

What can I learn from this page?

How to access and interpret the 1-on-1s (new) usage report as an Account Admin & track manager engagement across departments.

Who is this guide for?

Account Admins

As an administrator with 'Account Admin' role permissions, you have access to a 1-on-1 usage report. This report provides insights into the usage of the 1-on-1s (new) tool in your organization. In this article, we will walk you through how to access and interpret this report.


Accessing the 1-on-1s (new) Usage Report

To access the 1-on-1s (new) usage report, simply click on the main 1-on-1s navigation menu and select the Reports option from the drop-down menu. This will take you to the 1-on-1s (new) usage reports page.

1-on-1s (new) usage reports page navigation

โ˜๏ธ 1-on-1s (new) usage reports page navigation

Understanding the Report

The report is organized by department title in alphabetical order. The total number of Managers assigned to each department at the time of viewing is displayed. The percentage of active conversations between those managers and their direct reports (rounded to the nearest whole number) is shown in five columns:

  • Use last 7 days

  • Use last 14 days

  • Use last 30 days

  • Use last 90 days

  • Use last 12 months

1-on-1s (new) Usage Reports page

โ˜๏ธ 1-on-1s (new) usage reports page

What Counts as "Usage"?

In the report, "usage" is defined as any of the following actions on conversations and grouped by manager. Actions by either the individual contributor or the manager count toward the total.

  • Adding a topic to the conversation (including submitting a new slider response).

  • Updating a topic, which includes:

    • Adding a note to a topic.

    • Marking a topic as discussed or undiscussed.

    • Editing, reordering, or deleting a topic (including updating a submitted slider).

Tracking these stats helps you see how actively managers are using the 1-on-1s (new) tool with their direct reports. Understanding this data helps pinpoint areas for improvement and encourages more effective use of the 1-on-1s (new) tool.


FAQs

Who can access this report?

Only Account Administrators have access to this report.

Can admins drill down to view individual participation in 1-on-1s (new) or content of 1-on-1s?

To maintain confidentiality and promote more meaningful conversations, admins have no access to content of 1-on-1s (new).

Why do I have employees under a "Not specified" department?

Managers who are not assigned with a department in your data file will fall under the "Not specified" department bucket. If that seems incorrect, please check your employee data file to make sure all employees have a department assigned, or reply with "Ask a Person" in a Support Conversation to speak with a Product Support Specialist.

Do 1-on-1s (new) get reported against the employee's department or the manager's department?

The report measures participation based on the department of the managers involved. It helps identify how many managers in a department have engaged in a 1-on-1s (new) conversation with their direct reports.


๐Ÿ’ฌ Need further help? Just reply with "Ask a Person" in a Support Conversation to speak with a Product Support Specialist.

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