What is Bulk 360 Setup and Why Use It?

Managing 360 feedback for many employees can be time-consuming. Bulk setup makes it faster and easier. By using a simple CSV file, you can create multiple 360 feedback processes at once. This saves time and ensures consistency across your organization.

Key Benefits

Save time by setting up many 360s at once
Reduce manual errors with a structured template
Easily review drafts before launching surveys
Assign coaches and reviewers in one step

Before You Begin

Launch the Overall 360 Survey

Before you can begin creating individual 360 feedback processes, the overall 360 survey must be launched first. This step activates the survey, making it possible to create and launch individual 360 processes for each employee.

To learn how to launch the overall 360 survey, refer to our separate guide on launching the overall 360 survey.

Once the overall survey is launched, you can begin the next steps for bulk creating individual 360s.

Step-by-step: Set Up 360 Feedback in Bulk

1. Fill in the CSV Template

Use the right template:

Use the Coached template if you’ve selected Require coaches in your survey settings (this means each employee must have a coach assigned before launch).
Use the Coachless template if you’ve selected No coaches in your survey settings (this means employees will choose when they are ready to view their feedback).

Here’s how to complete each column:

Employee (Required)

Add a valid email address for each employee
Emails must be assigned to active users in your Culture Amp account
Add employees as users first if they’re not in the system

Coach (Required for coached processes)

Include the coach’s email
Only one coach per employee
Coach must also be an active user

Reviewers (Optional)

Add emails under Manager, Co-worker, or Direct Report columns
Use semicolons (;) to separate multiple reviewers
You can leave these blank if not needed

Note: An employee can’t review themselves or be listed as their own coach

2. Upload and Validate the CSV

Before uploading:

Remove any sample data or instructional text (like "Mandatory" or "employee@example.com")

To upload:

Go to Individual 360 surveys
Open the Process Manager page
Click Bulk Create 360s
Choose and upload your CSV file

Once uploaded, the system will automatically check for errors.

3. Fix Any Validation Errors

If your file has errors, you’ll see a red message: Validation failed.

To fix:

Click Get File with Errors
Open the file and check Column A for details
Correct the issues
Re-upload the updated CSV

Common errors:

Users not active in Culture Amp
Emails don’t exist e.g. they are not attached to an active user profile.
The same reviewer listed more than once for one employee

4. Create Draft 360s

After successful validation:

Click Create draft 360s
Drafts will appear in your Process Manager page

Note: No emails are sent at this stage—you’re safe to review and make changes.

Tips and Best Practices

Use the draft state to review the 360 processes before collecting feedback
Coaches and reviewers can be adjusted later if needed
Click Request Nominations to let employees nominate reviewers before launching the 360 processes.
Click Launch 360s to start the feedback collection process.