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Advice and Answers from the Culture Amp Support team

Search results for:support
Automated support at Culture Amp
Information on working with Culture Amp's automated support service… Culture Amp's Product Support service provides all users access to a fully automated support experience… The automated support service will automatically respond to every request received via our support channels
Getting help from support
Get 24/7 assistance from Culture Amp's support service for any platform questions, troubleshooting, feedback, and account issues… Just reply with "Ask a Person" in a support conversation to speak with a Product Support Specialist… How to contact support
Providing Feedback With Performance
Guidance on the different resources available to support you with giving feedback in Performance… Just reply with "Ask a Person" in a support conversation to speak with a Product Support Specialist
What you can expect from support
Details on response times, processes and escalation paths when working with our support services… Please speak with a Product Support Specialist by replying with “Ask a Person” in a Support Conversation… Just reply with "Ask a Person" in a support conversation to speak with a Product Support Specialist
How to Set Up a Multilingual Engagement Survey
Run surveys in multiple languages—add translations, preview experience, and support global teams effectively… Just reply with "Ask a Person" in a Support Conversation to speak with a Product Support Specialist… Step 1: Ask Support to Enable Languages
Edit Survey Name and Support Details
Learn how to change your survey name and support contact details for a personalized survey experience… Email field Type the name of the person or team related to the support email address in the Support… Just reply with "Ask a Person" in a Support Conversation to speak with a Product Support Specialist
Supported browsers
Learn about Culture Amp’s support for modern browsers and how switching to a current browser improves your experience… Just reply with "Ask a Person" in a Support Conversation to speak with a Product Support Specialist… Why have we ended support for IE11?
Supported Languages in Culture Amp
Explore Culture Amp’s language tiers! See which languages are fully or partially supported and what to know about other languages… Tier 2: Partial Support - Limited translation support, primarily for survey questions and communications… Just reply with "Ask a Person" in a support conversation to speak with a Product Support Specialist
Accessing in-platform chat
Guide for administrators on how to contact Support via chat in the Culture Amp platform… Related pages: Contact our Product Support Team What you can expect from Product Support… Just reply with "Ask a Person" in a Support Conversation to speak with a Product Support Specialist
Calibrator Guide: Understanding Your Role in a Calibration View
Share feedback on ratings before calibration to save time, surface differences, and support fairer decisions with Ratings Preview… Just reply with "Ask a Person" in a Support conversation to speak with a Product Support Specialist… Can I add comments if I select "I support" or "I abstain"?