Explore the key features and updates of Culture Amp’s Employee Engagement Product released in 2025.
19 December 2025 – AI Comment Summaries for Free Text Questions in Coach for Surveys
Coach just got even more powerful. It can now use AI Comment Summaries for Free Text Questions, helping you uncover richer insights from all types of survey feedback.
What’s new
Coach now accesses AI Comment Summaries for Free Text Questions
More comprehensive, qualitative insights when you prompt Coach
With this update, Coach brings together scores, rating question comments, and free text feedback to give you a more complete and nuanced understanding of what your people are saying without the manual effort.
Learn more: Check out the AI Coach in Surveys support guide
16 December 2025 – Richer Insights with AI Comment Summaries for Rating Questions in Coach for Surveys
Coach in Engage just got smarter. It can now use AI Comment Summaries for rating questions, giving you deeper, more meaningful insights when you ask questions about survey feedback.
What’s new
Coach now accesses AI Comment Summaries as a new data source for rating questions.
Prompts about survey comments include summarised qualitative insights, not just scores
Less manual work—get answers without reading every individual comment
By combining survey scores with AI-generated summaries, Coach gives you a more complete picture of employee feedback and helps you analyse trends faster and with more confidence.
Learn more: Check out the AI Coach in Surveys support guide
17 Nov 2025 – New Coach Usage Reporting for Account Admins
We’ve launched a new Coach Usage Report to help Account Administrators see how teams are engaging with AI Coach across General, Surveys, and Performance modules. Now you can quickly understand adoption trends and the overall value your organization is getting from Coach.
What’s New:
View aggregate usage data across all active Coach modules
See key stats like number of conversations started, and messages sent
Filter usage by preset timeframes: 7 days, 30 days, 90 days, 6 months, 12 months
Access all data from a single, centralized dashboard in Settings > Coach > Usage
Start tracking Coach engagement today to benchmark adoption and inform your strategy.
21 October 2025 – AI Coach in Surveys Now Live for All Engage Customers
We’re excited to share that AI Coach in Surveys is now generally available (GA) and switched on for all Engagement customers! This marks a major step forward in bringing personalized, AI-powered support to every employee and leader using Culture Amp.
What’s New
AI Coach in Engage is now on by default for all Engage customers.
Admins have full self-serve controls to manage access to AI Coach in Surveys.
AI Coach in Surveys brings Culture Amp’s people science to life, helping teams turn insights into meaningful action plans that drive impact at scale. And this is just the beginning, with more enhancements coming soon.
17 October 2025 – Updated Button Layouts for Coach in Engage Reporting
We’ve refreshed the button layouts in Engage reporting to make Coach easier to find and use. This visual update creates a more consistent, intuitive experience as we continue to roll out Coach across the platform.
What’s New
Updated design for key Engage reporting buttons
More prominent Take Action and Share reports buttons
Coach appears more clearly within reporting workflows
These improvements bring AI-powered Coach functionality to the forefront, helping managers more easily turn insights into meaningful conversations and actions. It also creates a more unified, consistent platform experience as Coach expands across Engage and Perform.
8 October 2025 – Self-Service Admin Toggles for AI Coach Are Now Live!
Account Admins can now activate and manage access to General Coach and Coach in Engage directly within the platform. This update gives customers full control over when and how they roll out Coach, making setup faster and easier than ever.
What’s New
Activate or deactivate General Coach in just a few clicks
Manage access for Coach in Engage ahead of GA on 22 October
Provision access for everyone or a pilot group of up to 200 users per Coach module
Enjoy true self-service, no waiting for manual activation
This release empowers customers to move at their own pace while laying the groundwork for a wider rollout of Coach across the platform.
7 July 2025 – General AI Coach Now Available for Opt-In
General AI Coach is here! Our new Gen AI-powered feature is designed to help people navigate tough conversations, like giving feedback, discussing performance, or addressing conflict, confidently and effectively.
What’s New
Coach Version 1 now available for opt-in
Supports feedback, performance, and sensitive conversations
New customers get access from 7 July
Rolling out in waves to existing customers who have opted in through July to early September
View the Admin Setup and Rollout Guide for AI Coach for more details.
💬 Need help? Just reply with "Ask a Person" in a Support conversation to speak with a Product Support Specialist.