Explore the key features and updates of Culture Amp’s Employee Engagement Product released in 2024.

We’ve updated the Survey API to include new public endpoints that allow you to retrieve Factors and Sections data. Additionally, we've enhanced the existing Questions endpoints to serve Factor and Section IDs, making it easier to associate questions with the appropriate categories. Full documentation and setup guides are available on our Developer Portal, and any survey confidentiality protections and raw data extract settings still apply. Learn more.

For customers with only one comment filter enabled in their survey, the Admin report Comments export will now include a single demographic column. Here’s how it works:

Note: Shared reports for Engagement Survey templates will not include the demographic column, regardless of filter settings, to ensure confidentiality.

We’ve made some exciting updates to the Heatmap report to enhance your experience!

These updates make the Heatmap report more powerful and easier to use on any device, while also improving accessibility for all users. We hope these improvements help you get even more value from your data! Learn more.

Starting today, all Survey HR business partners can access the Action Dashboard! This powerful dashboard provides a comprehensive view of how leaders are engaging with and acting on employee feedback, supporting the Engage, Listen, Understand, Act loop. These updates improve visibility and streamline the experience for Survey HR business partners. Learn more.

We’ve refreshed the report creation and editing pages to offer a more accessible and responsive experience across devices. Now supporting 400% zoom for low-vision users (WCAG 1.4.10, Level AA) and full keyboard navigation (WCAG 2.4.3, Level A), the pages meet Culture Amp’s accessibility standards and are available in all Tier 1 languages. Learn more.

This release expands dynamic percentage calculations to more metrics, bringing us closer to a unified solution across all People Analytics features. We've also made improvements to the People Analytics boards and added an update for displaying deep-dive metrics.

With this release you can now choose from three calculation methods for percentage-based metrics:

These options let you analyze metrics like:

These updates give you more control and flexibility over your People Analytics data. Learn more.

We’re really excited to let you know that we’ve built a powerful new solution to HR’s age old problem of quickly understanding survey comment data. To date, many of you have used Emerging Themes to understand the unique topics being raised in comments, without having to read through all of them.

Now, with our exciting new Comment Summaries powered by AI and underpinned by People Science, you can access instant, secure, and unbiased summaries of all the topics that matter most to your employees.

As a result, we’ll be sunsetting Emerging Themes within the Culture Amp platform on October 29th 2024.

We are excited to announce the revamped Data Health feature in our People Analytics product. This update brings significant improvements to both the Data Health page and the metric data health view, specifically targeting employee-related data. Users will now find it easier to comprehend the relationships between various data attributes and metrics, as well as to pinpoint employees who lack certain data attribute records. Learn more.

We’ve made changes to how demographic information is displayed in the Comments report export to strengthen our commitment to confidentiality. As part of this update, demographic columns with values for each comment have been removed and replaced with a summary sentence that indicates the demographic filters applied to the report. Learn more.

We’re excited to announce that AI Comment Summaries with multiple filters are now available in EAP for over 400 customers! This highly requested feature makes it easier for admins to generate detailed, relevant summaries for leaders, especially after surveys close. Learn more.

We’ve heard your feedback about the red and yellow Likert scale feeling a bit counterintuitive, and we’re excited to announce a new option! You can now switch to a blue gradient Likert scale, available in Survey Config > Settings for Engagement and Effectiveness surveys. This new option gives you more flexibility while we continue working on even greater customization features for survey design and capture. Learn more.

We've improved how you access and use raw survey data! Admin users can now set up the Survey API under Account Settings > API. With the API, you can pull metadata, questions, responses, and answers from your surveys (with the ‘raw data extract’ setting enabled). All historical data is available, including for Engage, Effectiveness, Lifecycle, and Unattributed surveys. Data updates are reflected within 20 minutes, and the API allows for flexible, self-serve analysis and reporting. Learn more.

We've improved the creating and editing reports pages to be more accessible and responsive. Now fully compliant with key accessibility standards like WCAG 1.4.10 (Reflow) and WCAG 2.4.3 (Focus Order), these updates ensure a smoother experience for users with low vision and those using keyboard navigation. Additionally, these pages are now available in Tier 1 languages. Learn more.

We’re pleased to announce that Retention Insights is now live for all customers in our AU data center! Whether you're a new or existing AU customer, you can start using this feature today. This launch brings feature parity across regions, following our mid-year AU expansion. Learn more.

We're excited to announce that AI-generated comment summaries are now available for Admins to enable and share in filtered reports (leader and demographic based). Responding to customer feedback, we've added the option to share these summaries across teams and leaders within your organization. You can now choose to include full comments, AI summaries, or both in your reports. This flexibility ensures that only the most relevant insights are shared, aligning with your organization's priorities while maintaining data integrity. Learn more.

We’ve introduced a series of improvements to the Exit Survey Report, aimed at giving you clearer insights into employee turnover. The participation graph has been refined for better clarity, and updates to the X-axis and side panel make it easier to analyze responses within your selected time frame. We’ve also adjusted how data is grouped and displayed to provide a more accurate view of submission trends. These enhancements are designed to make it simpler to track and understand key patterns in employee exit data. Learn more.

The latest benchmark updates for July 1, 2023, to June 30, 2024, are now available on the platform and in Culture Amp Insights! At Culture Amp, our benchmarks are always current, using data from the past 12 months. We're committed to delivering the most relevant, stable, and usable benchmarks to our users. Learn more.

Mobile users and users with low vision will experience a sleeker, clearer Participation report page with improved UX and accessibility. The report now features responsive Export and View all results buttons, sleeker data presentation, and long demographic labels that reflow with the page. All interactive elements are keyboard accessible, with no changes to core functionality. Learn more.

Introducing the new Bulk Participant Import for your Attributed (snapshot) surveys! Now you can easily add multiple participants at once. This can be especially helpful if you have a large number of participants. Learn more.

Kiosk mode allows employees without a company email address to take surveys using a unique code to authenticate. This release will give Account Admin more control over the kiosk mode experience for engagement surveys by allowing them to: customise the message employees see when they take a survey, for every locale enabled on the survey. Learn more.

We've published a template that guides customers through simple activities to align stakeholders and prioritize actions following a survey. It is based on people science principles and can be used for company-wide and/or focused group actions. Learn more.

We’ve introduced a new Survey HR Business Partner role to securely support the engagement report sharing process without the risks of providing administrator access. This allows Account Admins to safely delegate report sharing. Learn more.

Our lifecycle surveys give Admin the option to write reviewer notes on the employee onboarding or exiting. Previously excluded from the raw data extract, these notes are now included, aiding in off-platform analysis. Learn more.

AI comment summaries provide a quick and succinct overview of your participant’s comments appearing alongside your report results for any Engagement survey. AI comment summaries is our first Gen AI feature, made possible by our partnership with Google Vertex. This feature is now accessible to all customers in General Access! Learn more.

We’ve added a new feature to Retention Insights that enables customers to instantly identify groups with unusually high turnover - by highlighting groups where actual turnover is significantly higher than expected. Learn more.

Exciting news! Our Kiosk Mode UI has been revamped for better user experience. Approximately 1 in 7 surveys are taken through Kiosk Mode. With this update, the UI now aligns seamlessly with the rest of our platform, featuring your customer logos at the top of the kiosk page and clearer error messages. Learn more.

We've deprecated the Activity Timeline feature, used to track survey history. After careful evaluation of usage and feedback, we're retiring it to focus on more impactful enhancements. This change reflects our commitment to streamlining the platform for better user experience.

The B-Corp benchmark is now live on our insights page! We are excited to share that it encompasses data from 120 companies, becoming a regular part of our benchmarks released every 6 months, including the standard benchmark, Top 10%, and Top 25%. Learn how to compare your survey data to this benchmark here.

Retention Insights users can now select a demographic in the Turnover by Group section to preview key retention metrics, such as top reasons for leaving. As a part of this uplift, we’ve also taken the opportunity to consolidate all page configurations into the Data sources tab. Learn more.

Our latest benchmark updates (for the period 1st January 2023 - 31st December 2023) are now available in the platform & Culture Amp Insights.

The new Your Feed section on the Home page simplifies the way you interact with our platform by bringing together crucial insights and updates in one centralised location. No more hopping between different product pages – now you get timely, relevant information right where you need it most. Learn more.

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