Who can use this feature?
Available on:
Subscriptions that include Performance with Anytime Feedback 2.0 enabled.
For administrators and Performance HR business partners, Anytime Feedback 2.0 offers valuable insights into how feedback is being utilized within your organization combining data from peer, manager-requested, and unrequested feedback.
Accessing Admin Reports
To access the report:
Log in to Culture Amp.
Go to the Feedback tab and click Anytime feedback report.
Report Sections
The report is divided into two key sections to help you track feedback usage:
Feedback Overview: This section provides an overall summary of feedback activity, including total number of requests sent, requests completed, and completion % rate for requested feedback, alongside the total of unrequested feedback.
Feedback Trends Over Time: This section offers a monthly breakdown of both requested and unrequested feedback, allowing you to observe trends and patterns in feedback activity over different periods. The bar chart intervals are calculated based on your saved account timezone.
You can adjust the Report time frame dropdown to view data by 4 weeks, 6 months, or 12 months.
Filtering Your Report
Reports can be filtered by a single demographic type (e.g., Department). The demographic options available depend on which account demographics you have set up.
Once a demographic is selected, you can multi-select specific values within that type to narrow your focus. HRBPs can access reporting specifically scoped to the demographics they are assigned to manage.
Key Metrics Available (Feedback Overview)
The Feedback Overview section provides essential metrics to understand the feedback dynamics within your organization. You'll be able to see:
Total feedback requests sent: The total number of times users have proactively asked for feedback.
Total feedback requests completed: The total number of feedback requests that have been successfully responded to.
Feedback request completion rate: This metric shows the percentage of requested feedback that has been provided.
Total "unrequested feedback": This refers to feedback that was given proactively by a user without being prompted by a request.
Understanding Requested vs. Unrequested Feedback
Anytime Feedback 2.0's reporting clearly distinguishes between requested feedback (feedback given in response to a specific request) and unrequested feedback (proactive feedback given without being prompted).
⚛️ Why is this important? Our data shows that requested feedback is 16% to 18% more effective than unrequested feedback. Encouraging your employees to actively request feedback can significantly enhance its impact.
FAQs
Can admins see the content of all feedback?
Can admins see the content of all feedback?
Admins can view the verbatim content of Manager-Requested Feedback (MRF) via the Tracking page. However, peer-to-peer and unrequested feedback content remains private to the participants (and their managers, if selected) to maintain the integrity of the feedback culture.
How does the reporting differ from Tracking?
How does the reporting differ from Tracking?
Reporting is used for high-level organizational monitoring by Admins and HRBPs (e.g., viewing company-wide completion rates). Tracking is a separate, actionable tool used by Managers and Admins to view verbatim responses, manage requests, and "close the loop" on specific outstanding Manager-requested feedback requests.
💬 Need help? Just reply with "Ask a Person" in a support conversation to speak with a Product Support Specialist.