Who can use this feature?
Performance full permissions, Managers
Available on:
Subscriptions that include Performance with Anytime Feedback 2.0 enabled
Overview
As a manager, you can’t be everywhere at once. Manager-requested feedback (MRF) allows you to gather diverse perspectives on your direct reports' performance and growth in real-time, without waiting for a formal review cycle. This provides a more holistic view of an employee's impact across different stakeholders and projects.
Requesting Feedback for a Direct Report
If your organization has enabled this feature, you can proactively ask others for input on your team members.
How to send a request
Navigate to the Feedback tab > Anytime Feedback.
Click the Give or Request Feedback button and select Request feedback about a direct report.
Who is this about? Select your direct report from the dropdown.
Who are you asking? Add one or more reviewers.
Set visibility:
Feedback visible only to you: The feedback will not be shared with the employee.
Feedback visible to you and your direct report: The employee will be able to view the feedback once submitted.
Select a Question Template: Choose a question template to use as your base.
Customize the Questions (Optional): Click Edit questions. Here you can:
Edit text of existing questions.
Toggle whether a question is "Required."
Remove questions from the template.
Add additional questions (Optional)
Select Add question
Choose a question type: Open-ended (text response), Single select (Choose 1 option from a list), or Rating scale Custom ranked options (e.g., 1-5).
Click Add to include the question
Note: Questions you manually add are set to "Required" by default.
Ask a specific question to improve feedback quality: Use the text box to provide context or ask a targeted question.
Click Request Feedback.
Example prompts for requesting feedback
What are 1 or 2 things you’ve observed this employee grow in or excel that they should continue?
What’s one thing this person could do differently to have more impact?
This employee is focusing on improving their [specific skill]. Based on what you observed in [this specific situation], how do you think they did in that area?
Tracking Team Feedback Progress
The Tracking page is your central hub for monitoring feedback engagement and "closing the loop" on pending requests. It provides a real-time view of the feedback "health" for your team. The "tracking" dashboard is available to anyone with a direct report, and specifically tracks manager-requested feedback.
Accessing the Tracking Page
To view your team’s activity, click the Track Feedback tab located at the top right of your Anytime Feedback feed.
Monitoring Feedback Activity
The tracking table provides a clear breakdown of feedback status. Each row represents a specific employee and shows the feedback activity received by them.
Metric | What it represents |
Manager requests sent | The total number of requests you have initiated regarding this employee. Click the number to see a summary of who was asked and when. |
Manager requests completed | The total number of responses received for the requests you sent. |
Completion rate | The percentage of your specific manager-initiated requests that have been successfully fulfilled. |
Other Feedback | The total count of all other feedback received by the employee that was not requested by you. This includes:
(Note: This column excludes Shoutouts). |
Filtering Your View
Use the filters at the top of the table to slice the data by:
Reporting Line: Toggle between Direct Reports or your entire downline (Indirect Reports).
Employee Status: View Active or Deactivated users.
Timeframe: Set a custom date range using the calendar to see activity from a specific period.
Demographics: Filter by demographics specific to your organization to compare feedback trends across different groups.
Taking Action (Closing the Loop)
The Tracking page is actionable, not just informational:
Send New Requests: Click the Request link next to an employee’s name to start a new feedback request immediately.
Follow Up: Click into the Manager requests sent column to see which specific reviewers have yet to respond. This allows you to follow up with those individuals.
Holistic Coaching: Use the Other Feedback count to understand the volume of input your direct report is receiving from the broader organization, ensuring you have a full picture for 1-on-1s and development conversations.
Note: While you can see the count of "Other Feedback," you will only be able to read the content if the author shared it with the manager.
💬 Need help? Just reply with "Ask a Person" in a Support conversation to speak with a Product Support Specialist.