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Communication Email Variables

Guidance on how to use variables to personalise your survey communications

Jared Ellis avatar
Written by Jared Ellis
Updated over 5 months ago

What can I learn from this page?

How to use variables in your survey communications

Who is this guide for?

Account Admins, Survey Admins, Survey Creators

When editing your email communications, you can use variables to automatically include specific information about the recipient, subject, or survey settings.

In this article, we will discuss the available variables and the details they will pull in automatically for each survey type.

Survey Communications page showing the "Insert Variable" dropdown menu.

โ˜๏ธ Survey Communications page showing the "Insert Variable" dropdown menu.

Engagement Surveys

Recipient preferred name

Preferred Name of user receiving the notification

Respond by

Close day and date. This date is automatically derived from the close date settings you have selected on your Launch Plan page for the survey

Respond by time

Inserts time that has been selected on Launch Plan Page

Respond by timezone

Inserts timezone that has been selected via the Settings > Account Settings page

Account Name

Inserts the Account Name

Recipient Name

Inserts the preferred name for the recipient. If preferred name is not assigned to a user in their profile, the Name field information will be used.

Response Link

Inserts a placeholder for the platform to populate the unique link to the survey for the participant

Survey Name

Inserts the name of the survey

Support Contact

Inserts Culture Amp default information unless you have entered in alternative information for the survey in the Advanced settings within the Communications page of the survey

Support Email

Inserts Culture Amp default information unless you have entered in alternative information for the survey in the Advanced settings within the Communications page of the survey

Raw Data Extract Statement

Inserts the Raw Data Extract Statement

Continuous Surveys

Account Name

Inserts the Account Name

Recipient Name

Inserts the preferred name for the recipient. If preferred name is not assigned to a user in their profile, the Name field information will be used.

Recipient Preferred Name

Inserts the preferred name for the recipient. If preferred name is not assigned to a user in their profile, the Name field information will be used.

Reviewer Name

Inserts the preferred name of the Interviewer. If preferred name is not assigned to a user in their profile, the Name field information will be used.

Previous Reviewer Name

Inserts the preferred name of the Interviewer. If preferred name is not assigned to a user in their profile, the Name field information will be used.

Coach Name

N/A

Coach Preferred name

N/A

Employee Name

Inserts the preferred name for the recipient. If preferred name is not assigned to a user in their profile, the Name field information will be used.

Employee Preferred Name

Inserts the preferred name for the recipient. If preferred name is not assigned to a user in their profile, the Name field information will be used.

Response link

Inserts a placeholder for the platform to populate the unique link to the survey for the participant

Employee Home Page Link

Inserts the link to the Home and Tasks page unique to the recipient of the email

Respond by

Close day and date. This date is automatically derived from the close date settings you have selected on your Launch Plan page for the survey

Respond by time

Inserts timezone that has been selected on Launch Plan Page

Respond by timezone

Inserts time that has been selected via the Settings > Account Settings page

Survey Name

Inserts the name of the survey

Support Contact

Inserts Culture Amp default information unless you have entered in alternative information for the survey in the Advanced settings within the Communications page of the survey

Support Email

Inserts Culture Amp default information unless you have entered in alternative information for the survey in the Advanced settings within the Communications page of the survey

Raw Data Extract Statement

Inserts the Raw Data Extract Statement

Feedback List

N/A

Coached Employees List

N/A

Effectiveness Surveys

Account Name

Inserts the Account Name

Recipient Name

Inserts the preferred name for the recipient. If preferred name is not assigned to a user in their profile, the Name field information will be used.

Recipient Preferred Name

Inserts the preferred name for the recipient. If preferred name is not assigned to a user in their profile, the Name field information will be used.

Reviewer Name

Inserts the preferred name of the Reviewer. If preferred name is not assigned to a user in their profile, the Name field information will be used.

Previous Reviewer Name

Inserts the preferred name of the Reviewer. If preferred name is not assigned to a user in their profile, the Name field information will be used.

Coach Name

Inserts the preferred name for the Coach. If preferred name is not assigned to a user in their profile, the Name field information will be used.

Coach Preferred name

Inserts the preferred name for the Coach. If preferred name is not assigned to a user in their profile, the Name field information will be used.

Employee Name

Inserts the preferred name for the recipient. If preferred name is not assigned to a user in their profile, the Name field information will be used.

Employee Preferred Name

Inserts the preferred name for the recipient. If preferred name is not assigned to a user in their profile, the Name field information will be used.

Response link

Inserts a placeholder for the platform to populate the unique link to the survey for the participant

Employee Home Page Link

Inserts the link to the Home and Tasks page unique to the recipient of the email

Respond by

Close day and date. This date is automatically derived from the close date settings you have selected on your Launch Plan page for the survey

Respond by time

Inserts time that has been selected on Launch Plan Page

Respond by timezone

Inserts timezone that has been selected via the Settings > Account Settings page

Survey Name

Inserts the name of the survey

Support Contact

Inserts Culture Amp default information unless you have entered in alternative information for the survey in the Advanced settings within the Communications page of the survey

Support Email

Inserts Culture Amp default information unless you have entered in alternative information for the survey in the Advanced settings within the Communications page of the survey

Raw Data Extract Statement

Inserts the Raw Data Extract Statement

Feedback List

Inserts the list of users the individual needs to provide feedback about if there is more than 1 user.

Coached Employees List

Inserts the list of users the individual is coaching within the survey


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