Who can use this feature?
Available on:
All Culture Amp subscriptions that include Performance with Anytime feedback enabled.
Skill cards are shown whenever feedback is given within the Culture Amp platform. These cards group skills into categories, making it easier for feedback providers to give relevant, focused feedback. By default, you begin with five skill card categories. This article will guide you through the process of customizing these categories and adding new ones to suit your needs.
Key Benefits
Organize skills into meaningful categories.
Tailor feedback based on departments or job titles.
Make feedback and skill tracking more relevant to your organization.
Manage and customize skill categories for a better feedback experience.
Navigate to Skill Cards
To begin, as an administrator:
From your Performance homepage, go to Feedback > Anytime Feedback > Reporting & Settings.
From there, click on Skills Settings to view the current skill categories.
Draft changes
If you wish to delete a category, drag the card over the Delete button at the bottom of the screen.
Tip: You need at least one published skill category to delete any. To delete all default categories, first create and publish a new custom category, then delete the last default one.
Add a New Category
Click New Category in the top right corner.
Type the name of the new category and press Enter to save the changes.
Add a New Skill
Click New skill in the top right corner, under the relevant category.
Type the name of the skill and press Enter to save.
You’ll be prompted to add a description, which will appear on the back of the skill card when a feedback giver wants more details.
Note: The default labels for skill cards like Rocking it and Getting There can be updated. If you’d like to change them, contact our Support team by replying with "Ask a Person" in a Support Conversation.
Assign the Category
To assign the newly created category:
Click into the relevant category, then select Assign Skills in the top right corner.
You can assign the category to:
Everyone in your organization.
Specific departments.
Specific job titles by clicking the drop-down next to the department and selecting the relevant job titles.
Publish changes
Your changes will be saved in draft mode. You can preview the changes before publishing them.
To make the changes live, click Publish.
Limitations
Skill cards will not appear when feedback is provided via integrations like Slack or MS Teams.
Deleting skill categories is not possible unless you have another custom category published.
Related pages:
💬 Need help? Just reply with "Ask a Person" in a support conversation to speak with a Product Support Specialist.