What does 'not specified' mean in survey reports

What 'not specified' refers to in survey reports

Jared Ellis avatar
Written by Jared Ellis
Updated over a week ago

What can I learn from this page?

What 'not specified' refers to in survey reports

Who is this guide for?

Account Admins, Survey Admins, Survey Creators, Report Viewers

When viewing survey results, or participation by demographic, you may see a category called 'Not Specified' in your reports.

This represents the group of people that have taken the survey, but there was no demographic value assigned to them for the selected demographic group. For example, they have no Manager listed, or their Department data is blank. The platform doesn't have a category for them, so they are bundled together as 'unknowns'.

This is a data issue, and can be rectified by improving your employee data.

You will need to update your employee data and assign everyone to a demographic category if you want to avoid the "Not Specified" label.

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