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Add an Account Administrator

Guide to assigning an Account Administrator in Culture Amp.

Jared Ellis avatar
Written by Jared Ellis
Updated over a week ago

What can I learn from this page?

Step by step instructions for adding an Account administrator

Who is this guide for?

Account Admins

This article explains how to make someone a Culture Amp Account Administrator. It involves two steps: adding them as a user if they are not already, and assigning the permission. There is no limit on how many Account Admins you can have.

Assigning this role grants full access to account settings, employee data, user permissions, and managing engagement surveys. For more details, check out our article on Engagement roles and permissions.

Add them as a user

  1. Sign in to OR click here for the EU login link

  2. Click Settings button

  3. Click Add User button

  4. Type user's name, preferred name and email address

  5. Click Save and Exit

Assign Account Administrator permission

  1. Click Settings

  2. Click the Roles and Permissions menu

  3. Click Assign Role

  4. Search and select the person you would like to update a role for.

  5. You will see the roles that this user currently has assigned. Checkbox the Account administrator option

  6. Click Save

An email is automatically sent to the new Account Administrator, providing a link to set a password for Culture Amp (only if they don't already have a login).

To remove an Account Administrator role

  1. Click Settings button

  2. Click the Roles and Permissions menu

  3. Use the search box to type part of the person's name or email address to locate the user

  4. Click Edit next to the user you are updating

  5. Un-check the tick boxes

  6. Click Update to save

πŸ“Œ Note: It is not possible to add or remove your own Account Administrator role. Ask another Account Administrator, or reply with "Ask a Person" in a Support Conversation to speak with a Product Support Specialist.

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