Add an Account Administrator

Step by step instructions for adding an additional Account Administrator

Jared Ellis avatar
Written by Jared Ellis
Updated over a week ago

What can I learn from this page?

Step by step instructions for adding an additional Account administrator

Who is this guide for?

Account Admins

This article is about making an employee a Culture Amp Account Administrator. There are two steps to do so: adding them as a user if they are not already, and assigning them the permission. There is no limit on how many Account Admins you can create for your account.

Click here for more information about Engagement roles and permissions, and Performance roles and permissions.

Add them as a user

  1. Sign in to OR click here for the EU login link

  2. Click Settings button

  3. Click Add User button

  4. Type user's name, preferred name and email address

  5. Click Save and Exit

Assign Account Administrator permission

  1. Click Settings

  2. Click the Roles and Permissions menu

  3. Click Assign Role

  4. Search and select the person you would like to update a role for.

  5. You will see the roles that this user currently has assigned. Checkbox the Account Administrator option

  6. If you would like to give the user Performance Admin access as well, check the Performance Administrator box (available to Performance customers)

  7. Click Save

Note: In order for a user to be assigned as a Performance Administrator, they must have both the Account Administrator permission AND Performance Administrator selected.

An email is automatically sent to the new Account Administrator, providing a link to set a password for Culture Amp (only if they don't already have a login).

To remove an Account Administrator role

  1. Click Settings button

  2. Click the Roles and Permissions menu

  3. Use the search box to type part of the person's name or email address to locate the user

  4. Click Edit next to the user you are updating

  5. Un-check the tick boxes

  6. Click Update to save

Note: It is not possible to remove your own Account Administrator role. Ask another Account Administrator, or contact

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