Who can use this feature?
Available on:
All Culture Amp subscriptions that include Engagement or Effectiveness.
When sharing your report, you can select one demographic filter (with the option to request a second) for the Comments report. For example, filtering by Department allows an HR Business Partner to discuss qualitative feedback with the relevant department head.
Note: Once you select your demographic filters, they are locked in for that survey and cannot be changed after launch. Choose wisely! This measure protects participant confidentiality, preventing anyone from identifying who made specific comments through demographic triangulation.
How to set up a filter for comments
Click Edit Survey for the survey on the Surveys page
Click Comments under Settings
Select a demographic filter from the drop-down list
Click Set Comment Filter to save
How do I ask for an additional comment filter?
To request a second comment filter, simply reply with "Ask a Person" in a Support Conversation to speak with a Product Support Specialist. Please provide the survey name and confirm the additional demographic you'd like enabled.
Why limit demographic filters for comments?
In short, it is one of our measures to maintain the confidentiality of feedback from your colleagues.
It is the responsibility of Culture Amp and the Survey administrators to ensure that the Reporting rules (How your feedback will be displayed page) are followed.
Confidentiality is maintained by only displaying results by aggregates and reporting minimums.
Verbatim comments can make individuals identifiable.
Providing multiple filters on the comments can increase those chances via a process of elimination.
Ultimately, we want employees to feel as comfortable as possible when they provide their feedback. Limiting to one filter (with an option for a second) helps maintain the survey's integrity.
💬 Need help? Just reply with "Ask a Person" in a support conversation to speak with a Product Support Specialist.