Login to Culture Amp

Guidance on logging into the Culture Amp platform

Jessie Walsh avatar
Written by Jessie Walsh
Updated this week

What can I learn from this page?

How to log in to the Culture Amp platform

Who is this guide for?

All Users

Quick Links:

Note: You must be added as a user to the Culture Amp platform before you can log in to the platform. If you are unsure, please reach out to your Account Admin directly to confirm. The admin will most likely be a member of your HR/People team.

This guide is designed to highlight the various login options available for accessing the platform. Your login choices are influenced by the options enabled by your Account Admin. In this guide, we'll walk you through three possible methods: Email/Password, Single Sign-On (SSO), and Google. Whether you're new to the platform or looking to troubleshoot login issues, we've got you covered. Read on to explore these options and access your account.

What are my Login options?

The login options that you have depends on what your Account Admin has set up. If you're unsure, reach out to your Account Admin/HR Team for guidance.

Option 1: Email/Password

Whether you have an account or are new to the platform, you can use this link to set up a password to access your account via email/password login:

https://identity.cultureamp.com/session/password/new or https://identity.eu.cultureamp.com/session/password/new (EU server link)

Input your email address on this page, click send recovery email and we will send a link to your email address which you can use to set the password for your account.

Note: Don't forget to craft a robust password during this step. A quick heads-up: the link in the reset email expires after a few hours, so act promptly to avoid any issues. If you encounter a "token expired" error, just restart the process.

💡 Tip: Can't find your password set/reset email? Check your spam folder – it might be hiding there. Still facing trouble? Ensure your email matches the one in your user profile and that email/password login is enabled for your account by checking with your Account Admin or HR team.

Option 2: Single Sign-On (SSO)

If your organization uses Single Sign-On (SSO), you can log in directly with your organization's SSO credentials. All you need to ensure is that the email address in your user profile within Culture Amp matches the email assigned to your profile within your SSO directory.

Note: With SSO enabled, both email addresses must match across platforms (SSO and Culture Amp). Mismatched emails could lead to a 403 error. If you use a different email for SSO, contact your IT team to update your Culture Amp profile.

If you're already using the same email, but still facing issues, you may need to request access to Culture Amp through your IT team internally.

Option 3: Google

If your organization uses Google Apps, you can use this to log into Culture Amp.

Simply select Sign in with Google at the bottom of the standard sign-in page (click here for the EU link).

All you need to ensure is that the email address in Google matches the one assigned to your profile in Culture Amp.

Now, you're all set to sign in and enjoy your Culture Amp experience!

Need further guidance? Reach out to our Product Support team at support@cultureamp.com

See also:

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