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How to assign users to roles

Assign roles in Culture Amp with admin access. Manage user permissions and ensure proper access for employees.

Jessie Walsh avatar
Written by Jessie Walsh
Updated over a week ago

Who can use this feature?

Available on:

  • All subscriptions. Roles visible will depend on products enabled on your account.

Platform roles give organisations flexibility in managing Culture Amp, allowing admins to delegate administrative tasks to other users. Before getting started, ensure the user has already been added as a user in Culture Amp.

Assigning roles from the Roles and permissions page


You can assign or modify the following roles from the Roles and permissions page:

  • Account administrator

  • Employee data administrator

  • Survey creator

  • Survey HR business partner

  • Survey comment replier

  • Survey data analyst

  • Performance administrator

  • Performance HR business partner

  • Develop administrator

  • Department goal creator (Goals Classic)

Log in and navigate to Settings

  • Sign in to your Culture Amp account

  • Click the Settings icon in the top right corner.

Access Roles and permissions

  • Click on Roles and permissions.

Assign role

  • Click on Assign role.

Locate the user

  • Use the search field to find the user by name or email.

  • Click on their name to select.

Select the desired role

  • Check the box next to the role you want to assign.

  • Important:

    • For HR business partner or Department goal creator roles, specify the department(s) by typing part of their name or clicking Select all.

    • For the Survey creator role, you can restrict access to specific organizational parts using demographic filters.

Assign demographic filters (if applicable)

  • Select both a demographic and a value (e.g., Country: Australia). This restricts the Survey creator to only manage surveys for employees in Australia.

  • Multiple values: If you select multiple values from a single demographic (OR condition), the Survey creator can add participants with any of those values.

  • Multiple demographics: If you select multiple demographics (AND condition), the Survey creator can only add participants that match values from both groups.

Save changes

  • Click Save to apply the changes.

Assigning the Survey admin role


Unlike other roles, the Survey admin role is assigned in the settings of each individual survey.

Click Edit survey for a specific survey on your Surveys page.

Click Administrators > Add administrator.

Use the search box to type part of the person's name or email address.

Choose Overall or Support only (hover over each option for details).

Click Save.

An email will automatically be sent to the new Survey administrator, providing a link to set their password for Culture Amp (if they don’t already have a login).

Assigning Group goal creators (goals new)


If you have goals (new) enabled on your account, you can assign employees the Goal creator role for specific organizational units once your organizational structure is set.

Unlike other roles, this permission is assigned under the Goals page under Account Settings.

Go to your Settings page and under Account select Goals.

Click the drop-down arrow to expand the list of organizational units.

Click Add goal creator next to the desired org unit.

In the Choose people drop-down, type the employee's name.

Click Save to finalize the role assignment.

Tip: You can use the Choose people menu to assign multiple employees to the role at once.

Removing roles from the Roles and permissions page


Click the Settings button.

Select Roles and permissions from the menu.

Use the search box to find the user by typing part of their name or email address.

Click Edit next to the user's name.

Uncheck the role(s) you want to remove.

Click Update to save.

Removing the Survey admin role


The Survey admin role is removed from the individual survey Settings > Administrators page:

Go to your Surveys page and click Edit survey for the relevant survey.

Click Administrators.

Locate the user or use the search box to find them.

Click the user's name, then uncheck Overall, Support only, or both.

Click Update to confirm.

Removing the Group goal creator role (Goals new)


For accounts with Goals (new), the Group goal creator role is removed from the Account Settings > Goals page:

Go to your Settings page and select Goals under Account.

Expand the list of organizational units by clicking the drop-down arrow.

Click Edit next to the desired org unit.

In the Choose people drop-down, deselect the employee's name.

Click Save to apply the changes.


💬 Need help? Just reply with "Ask a Person" in a support conversation to speak with a Product Support Specialist.

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