Who can use this feature?
Available on:
All Culture Amp subscriptions that include Engagement (Attributed (Snapshot) surveys only).
Early Access Program Notice
This feature is part of an Early Access Program and is not yet generally available. Some steps require manual support from Culture Amp, and functionality may change as we continue to develop and improve the experience.
If you think you would be a good candidate for this new feature, contact your Customer Success Team to discuss.
Please wait for confirmation from Culture Amp Support before launching any surveys. Surveys must be linked correctly for aggregated reporting to work.
For any other questions or help, just reply with "Ask a Person" in a support conversation to speak with a Product Support Specialist.
Overview
Central Surveys and Reporting allows a Central (parent) account to create and manage consistent surveys across multiple Participating (subsidiary or business unit) accounts.
Central Admins control the core survey elements — including questions, factors, and confidentiality settings — and publish the created survey to participating accounts.
Participating Admins manage the local operational aspects — adding participants, customizing communications and branding, and choosing the launch timing.
Once surveys are completed, results from all participating accounts are automatically rolled up into a single, aggregated report in the central account, giving large or global organizations a unified view of engagement across their structure.
Is This Right for Your Organization?
Central Surveys and Reporting is designed for large, complex organizations—especially those made up of multiple business units or companies that operate semi-independently. This could include:
A venture capital firm with portfolio companies
A global HQ with regional subsidiaries
A parent company overseeing franchises
Before getting started, we recommend chatting with your Culture Amp Account Manager to confirm if this setup fits your needs.
Central Surveys is a Good Fit if:
You want to run the same survey across multiple Culture Amp accounts (existing or new)
You need aggregated reporting across those accounts
Subsidiaries want control over their own survey logistics (e.g. separate reporting, custom demographics, or HRIS setup)
You're part of the Early Access Program and are comfortable with a support-assisted setup for now (we're working on automating this process later in the year).
Keep in Mind:
Participating companies must have their own employee data in Culture Amp
Each participating company can have up to 100,000 users
This setup is not intended for running multiple surveys within a single account
Key Benefits
Run Unified Surveys: Launch consistent surveys across multiple accounts from a single source.
View Aggregated Results: Central Admins get one report with combined results from all participating accounts.
Local Autonomy: Participating Admins manage their own participants, communications, branding, and survey launch timing.
Designed for Complex Orgs: Ideal for large, decentralized companies with multiple operating units.
How It Works
This first release focuses on Multi-Account Reporting. Surveys are still set up manually, with Culture Amp Support and Engineering helping behind the scenes. We'll guide you through setup and let you know once everything is ready.
What’s Coming Next?
Over the next few months, we’re working to automate some of these steps and make the process easier. We’ll keep you updated, and you’ll always have the latest instructions when you’re ready to start.
Note: If your organization requires formal agreements for data sharing between subsidiaries, this legal process may take several weeks. Make sure to plan accordingly when considering timelines for launch and consult your Culture Amp Account Manager.
Setup Overview: Who Does What
Step | Who Handles It | Current Status |
Link accounts | Culture Amp | 🔧 Manual step |
Create Central survey | Central Account Admin | ✔️ Available now |
Copy survey to Participating accounts | Culture Amp | 🔧 Manual step |
Link surveys | Culture Amp | 🔧 Manual step |
Match demographics | Central Account Admin, together with Culture Amp | 🔧 Manual step |
Launch surveys | Participating Admins | ✔️ Available now* |
View aggregated results from all accounts | Central Account Admin | ✔️ Available now |
*Launch only after Culture Amp confirms surveys are linked.
Admin Roles and Permissions
The table below outlines the responsibilities of Central and Participating Admins:
Task | Central Admin | Participating Admin (local survey only) |
Create and configure central survey | ✔️ Yes | ❌ No |
Name/Update Survey Name | ✔️ Yes (Central Survey) | ✔️ Yes |
Update Survey Logo | ❌ No | ✔️ Yes |
Set survey Questions | ✔️ Yes | ❌ No |
Set survey Translations | ✔️ Yes | ❌ No |
Set survey Reporting Factors | ✔️ Yes | ❌ No |
Exclude questions from driver analysis | ✔️ Yes | ❌ No |
Manage Demographics | ⚠️ Mapping only | ✔️ Yes |
Add survey Participants | ❌ No | ✔️ Yes |
Set survey Confidentiality Settings | ✔️ Yes | ❌ No |
Customize survey communications | ❌ No | ✔️ Yes |
Launch survey | ❌ No | ✔️ Yes* |
View individual survey results | ✔️ Aggregated results (and own if participating) | ✔️ Yes |
View aggregated results from all accounts | ✔️ Yes | ❌ No |
Enable/Disable Kiosk Mode | ❌ No | ✔️ Yes |
Enable/Disable eNPS | ✔️ Yes | ❌ No |
Enable/Disable question-level comments | ⚠️ Not available in this release | ⚠️ Not available in this release |
Enable/Disable supported languages | ❌ No | ✔️ Yes (with the caveat that survey questions may not have translations for the new locales) |
Request Support to close the survey | ✔️ Yes — only after all Participating surveys are closed | ✔️ Yes |
* Launch only after Culture Amp confirms surveys are linked.
Tip: Participating Admins should consult with Culture Amp Support before making changes to any of these settings to avoid issues with centralized reporting.
Step-by-Step: Central Admins
1. Contact Support
Contact Support and asked to speak with a specialist. Provide:
The name of the account where you’ll create the central survey
The names of all participating accounts you want the survey copied to
Culture Amp will link the accounts for centralized reporting. Wait for confirmation that the accounts have been linked before moving on.
2. Create the Central Survey
Only begin this step once you’ve received confirmation that your accounts are linked.
Go to Surveys > Create Survey.
Choose your Engagement Survey template (only Attributed/Snapshot type surveys are supported).
Configure the survey:
Name
Questions
Reporting Factors
Confidentiality settings.
Do not add participants.
2. Contact Support
Once the survey is configured, contact Support again and ask to speak with a specialist. Let them know you’re ready to:
Copy the central survey to participating accounts
Map demographics for centralized reporting
Culture Amp will:
Copy the survey to participating accounts
Work with you to help match demographics for centralized reporting - demographics flow from Participating Admins up to the Central Report.
Note: If the Central account also wants to take part in the survey, run a separate local copy within the Central account. This copy is treated like a Participating survey, and should follow the same setup and launch steps as any other Participating account survey.
3. Finalize and Monitor Survey Progress
Participating Admins launch their surveys when they choose (but only after Culture Amp confirm they have been linked to the central account reporting).
Each Participating survey can be closed individually at any time.
Central Admin contacts Culture Amp Support to close the Central survey after all Participating surveys are closed.
4. View the Aggregated Central Report
Go to Reports.
Open the central survey report.
View results from all Participating accounts in one combined view.
Use demographic filters (where matched between surveys) to explore insights.
Step-by-Step: Participating Admins
1. Configure and Launch Your Survey
Go to Surveys.
Open the survey shared by the Central account.
Configure your local setup
Name the survey
Update the Survey Logo
Add participants
Select demographics
Customize communications
Configure launch plan settings (do not launch yet)
Do not:
Create your own survey from scratch
Edit survey questions
Update factors
Change confidentiality settings
Launch the survey (yet)
Once configured, contact Support to confirm that the survey is ready to launch.
Launch survey only after Culture Amp confirms the survey has been linked properly.
Note: Do not edit questions, factors, or confidentiality settings. These are not yet locked in the UI, but editing them will break aggregated reporting. If you need changes, reply with “Ask a person” in a support conversation to chat with a specialist.
2. View Your Local Report
Go to Reports.
Open the survey.
View and share survey insights from your individual account only.
Things to Keep In Mind
This is an early release, so some steps are still manual.
Surveys must be replicated exactly between accounts— small changes can break the aggregated report.
Demographic matching between accounts is handled by the Culture Amp Support team.
Only Attributed (Snapshot) surveys are currently supported.
UI locks are not yet available. Participating Admins must follow guidance to avoid altering core survey elements such as adding or renaming questions or factors. This is controlled at the Central account level.
Central surveys cannot be closed until all Participating surveys have been closed.
Demographics are managed bottom-up. Participating Admins define what’s included in their local survey. Central Admins do not set these, but work with Support to create a mapped view for the central report.
Best Practices
Use the Culture Amp Engagement template to keep surveys consistent and avoid setup errors.
Participating Admins should avoid editing survey content—changing questions or renaming options can break reporting.
Participating Admins should always check with Support before launching to make sure surveys are properly linked.
Central Admins should not add participants to the Central survey—that’s handled by Participating Admins.
Central Admins should contact Support to close the Central survey, but only after all Participating surveys have been closed.
Whenever you or your Participating Admins are unsure about next steps, contact Culture Amp Support - we are here to help!
FAQs
General
What is Central Surveys and Reports?
What is Central Surveys and Reports?
A feature that lets Central Admins send consistent surveys to multiple accounts and view one combined report.
Is this a finished product?
Is this a finished product?
Not yet — this is the first release. We’re actively working to automate setup steps in future updates.
Who should use this?
Who should use this?
Organizations with a parent company and multiple subsidiaries that need coordinated survey data across regions or units.
Survey Setup
Can I customize the survey in my account?
Can I customize the survey in my account?
Only local items like communications, branding, and launch timing. Do not edit survey questions, factors, or confidentiality.
Can I use templates?
Can I use templates?
Yes! Using our Culture Amp survey templates is recommended as it helps ensure consistency and supports accurate reporting.
What if the Central Admin’s account also wants to take part in the survey?
What if the Central Admin’s account also wants to take part in the survey?
The account running the Central survey can also be included as a Participating account—this is common if the team managing the survey (often the “head office” or “central team”) also wants to collect responses and view results for their own group.
In that case, they'll receive a separate, local copy of the survey to customize and launch—just like other participating accounts. This means they’ll be able to view both their own results and the aggregated Central Report.
Reporting and Data
How does reporting work?
How does reporting work?
Participating Admins view results for their own account.
Central Admins view a combined report with data from all linked accounts.
What if a subsidiary doesn’t want to share data?
What if a subsidiary doesn’t want to share data?
Subsidiaries must explicitly agree to share data. If they opt out, their data won’t be included in the Central report.
What happens to employee data?
What happens to employee data?
Employee data stays within each account. Only aggregated responses are shared with the Central account.
What’s Included in This Release
Feature | Status |
Aggregated reporting across multiple accounts | ✔️ Available |
Local survey control for each subsidiary | ✔️ Available |
Support-assisted setup for account links | ✔️ Available |
Core survey elements locked by Central Admin | 🚧 Coming Soon |
Automated survey creation across accounts | 🚧 Coming Soon |
Enforcement of content locks in Participating accounts | 🚧 Coming Soon |
Need Help?
Because this is an early release, Support is actively involved in setup.
Once your Central survey is configured, just reply with "Ask a person" in a support conversation and we’ll guide you through the rest.