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Reopen a Closed Survey

Guidance on how to reopen a closed Attributed (Snapshot) survey

Jared Ellis avatar
Written by Jared Ellis
Updated over a month ago

Who can use this feature?

Available on:

  • All Culture Amp subscriptions that include Engagement or Effectiveness (Manager and Team Effectiveness)

Perhaps someone was on leave, and is begging to participate in the survey? Sure, no problem. You can reopen the survey from the Surveys Launch Plan page. We don't recommend you reopen a survey once results have been shared though due to confidentiality risks. If employees know who submitted their survey late, then they may also be able to work out how that person responded by seeing how the scores have changed.

To reopen a Survey


  1. Click Edit survey on the Surveys page

  2. Click on the Launch Plan page

  3. Click Reopen survey

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To send a reminder to participants click Resend next to the scheduled reminder on the Launch Plan page.

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Note: Reminder emails are only sent to those participants who have not submitted a response already.

Alternatively, you can send a reminder email to individual people from the Participants page using the paper plane icon:

FAQs


Is it possible to reopen a survey for specific participants only?

No, surveys cannot be reopened for specific participants only. When a survey is reopened, it is opened for all participants:

  • Submitted responses: Responses submitted before the survey was closed remain unchanged, unless a participant decides to reset their response.

  • Unsubmitted responses: Participants who haven’t submitted their responses will have the opportunity to do so.

Are employees notified when a survey reopens?

No notification is automatically triggered when a survey is reopened.


💬 Need help? Just reply with "Ask a Person" in a Support Conversation to speak with a Product Support Specialist.

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