Reopen a closed survey
How to reopen a closed survey
Ian LaPhilliph avatar
Written by Ian LaPhilliph
Updated over a week ago

What can I learn from this page?

How to reopen a closed survey

Who is this guide for?

Account Admins, Survey Admins, Survey Creators

Maybe someone was on leave, and is begging you to let them participate in the survey? Sure, no problem. You can reopen the survey using the Launch Plan page. We don't recommend you reopen a survey once results have been shared though, as it's too late then. If people know who submitted their survey late, then they may also be able to work out how that person responded by seeing how the scores have changed.

To reopen a survey

  1. Click the Edit survey button for the survey on the Surveys page

  2. Click Launch Plan tab

  3. Click Reopen survey button

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No emails are triggered automatically, you'll need to use the Resend button on the Launch Plan page to send a specific email reminder out to all people who did not take the survey.

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Alternatively, you can send a reminder email to individual people from the Participants page using the paper plane icon:

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