What can I learn from this page? | How to reopen a closed survey |
Who is this guide for? | Account Admins, Survey Admins, Survey Creators |
Perhaps someone was on leave, and is begging to participate in the survey? Sure, no problem. You can reopen the survey from the Surveys Launch Plan page. We don't recommend you reopen a survey once results have been shared though due to confidentiality risks. If employees know who submitted their survey late, then they may also be able to work out how that person responded by seeing how the scores have changed.
To Reopen a Survey
Click Edit survey on the Surveys page
Click on the Launch Plan page
Click Reopen survey
To send a reminder to participants click Resend next to the scheduled reminder on the Launch Plan page.
📌 Note: Reminder emails are only sent to those participants who have not submitted a response already.
Alternatively, you can send a reminder email to individual people from the Participants page using the paper plane icon:
FAQs
Are employees notified when a survey reopens?
No notification is automatically triggered when a survey is reopened.
See also:
💬 Need help? Just reply with "Ask a Person" in a Support Conversation to speak with a Product Support Specialist.