What can I learn from this page? | How to launch an Unattributed survey |
Who is this guide for? | Account Admins, Survey Admins, Survey Creators |
Culture Amp does not manage any communications with survey participants for Unattributed Surveys. All communications must therefore be sent internally within your organisation, outside of the Culture Amp platform. Culture Amp simply provides a common link to be used by ALL participants completing the survey.
Launching an unattributed survey activates the survey link so that it can be completed by participants. When the link is clicked, a new survey response link is generated. To access the survey, the participant will need to enter the authorisation code (available on the settings page of your survey setup), unless you configure the survey link to bypass this step.
Please note if the link is clicked prior to the survey being launched, participants will receive a message informing them that the survey has not yet been activated.
Launch an Unattributed Survey
Click Edit Survey for a specific survey on your Surveys page
Click the Launch Plan tab
Click Launch Now
Click the Copy icon to grab the link, authorization code, and suggested text, to be used in the survey invitation that you draft
Note: When sharing the survey, use the link you copied to the clipboard. Avoid clicking the link and then copying the URL that follows, as that's a one-time response link. If it's used again, participants will just see a "Thank You" page. Stick to the link displayed on the Launch Plan page.
💡 Tip: If you want survey respondents to skip entering the code on the survey's landing page and jump straight to the Welcome Screen when they click the survey link, you can do that by adding the authorization code in the survey link. Find out more here.
Edit an Active Survey
Click into the Questions tab > Edit Survey option to make edits to your live survey.
Note: once the survey has been activated you will still be able to make edits, however, you should take care if some survey responses have already been submitted by employees.
Close an Unattributed Survey
Once the survey has been launched, you will be able to close the survey from the Launch Plan page using the Close Now button. Once closed, no further survey submissions can be made.
Reopen a Closed Unattributed Survey
If you need to reopen a closed survey, you can do so from the Launch Plan page using the Reopen Survey button.
FAQs
How is the participation rate for an Unattributed survey calculated?
The total number you see on the reporting page represents the number of people who have clicked the link and entered the code but have not responded. The submitted number represents the number of users that have submitted a response.