Both participants can access and update the conversation, add agenda items, or change their input.

Yes, both managers and employees can add and view each other’s agenda items and notes.

When reporting lines change, any new manager or direct reports will automatically appear in your Active conversations. Former direct reports will stay in your Active conversations until you archive them. If a former direct report is no longer an active Culture Amp user, they’ll be marked as 'inactive'.

The slider starts in the middle (5.5 on a 1-10 scale) by default, but it’s not meant to be a rating. It's designed to help you choose a specific number, not stay neutral. Once moved, it can’t return to 5.5 because we only record whole numbers, which is why it might feel like you can't choose a neutral option.

Unfortunately, you can’t convert the conversation directly. We recommend archiving the existing conversation and setting up a new one as a "Colleague conversation." While the notes won’t transfer, this approach allows you to use the more appropriate format.

You can't reset an existing conversation, but you can create a new one to achieve a similar outcome. Just archive the current conversation by clicking the three dots in the conversation view and selecting "archive." Then, you can start a new 1-on-1 conversation using "Meet with anyone."

No, you can't update topics via Slack right now. However, it's something we're considering for next year. Currently, you can only receive 1-on-1 notifications through Slack.

Account Admins can monitor 1-on-1 engagement through the participation report, which offers statistics on meeting activity. For more details, please refer to the 1-on-1 Conversations usage report support guide.

Recent updates allow you to view a dated comparison of Check-in sliders after submission, helping you track changes over time and gain insight into historical trends in your ongoing 1-on-1s.

Currently, it’s not possible to create or upload a custom 1-on-1 template for your organization. However, each individual can customize their own agenda items, such as adding their own topics and notes, during their 1-on-1.

No, those features are not available in the new 1-on-1s at this time.

While agenda items and notes can be customized by both participants, check-in questions and reminder notifications cannot be changed.

Instead of traditional calendar integration, you can now set up a meeting in your calendar through a simple link in your 1-on-1s conversation view. Just click Calendar Event, choose your preferred calendar (Google, Outlook, or iCal), and a meeting with the other party will be automatically created, including a link to the 1-on-1 in the meeting details.

No, our 1-on-1 experience doesn’t use calendar integration or scheduling.

Overall company participation stats aren’t available yet, but we plan to add them soon.

Direct export functionality for 1-on-1s isn’t available in Culture Amp. However, you can press Command + P (Mac) or Ctrl + P (PC) to print the content and save it as a PDF.

Yes, 1-on-1s are available in our Tier 1 and Tier 2 languages.

Activity can include any of the following:

Managers will see an in-agenda status update letting them know if their direct reports still need to fill out Check-in sliders. This ensures you’re aware of any outstanding updates before the 1-on-1 meeting.

Yes, there are two types of notifications:

Currently, there’s no option to unsubscribe from 1-on-1 notifications, but we’re working on a solution.

Yes, notifications for the 1-on-1s can be disabled for all users. Your Culture Amp Account Administrator can request this by replying "Ask a Person" in a Support Conversation. It typically takes 1-2 business days.

Not right now. The digest groups all updates from the past 24 hours into one email to reduce clutter and keep things manageable.

We’re working on it! 'Prepare for your upcoming 1-on-1' reminders are coming soon, likely by early Jan.

No, the digest is designed to keep you informed and organized, so opting out isn't an option.

If no updates are made, you won’t receive any notifications or a digest email.

No, there’s no need to re-establish the meeting. When a direct report is assigned to a manager in their user profile, a new conversation is automatically created.

No, Managers don’t need to manually schedule 1-on-1s. These conversations will automatically appear under Active Conversations. Just click View Conversation to open, update, or add agenda items, and the other party will be notified.

Yes, employees can initiate conversations with managers, direct reports, or colleagues, regardless of hierarchy.

Yes, future-dated 1-on-1 items are migrated as "undiscussed." Past 1-on-1s are moved to the "Discussed" section, with the original scheduled date preserved as the discussion date.

The auto-population of managers and employees in 1-on-1s depends on the following:

Yes, preferred names are shown only in the conversation view. In all other views, the full legal name is used. If no preferred name is set, the full name will be displayed in all views.

Currently, you can't download the notes directly. The suggested workaround is to copy and paste them.

Yes, inactive users can still appear in historical 1-on-1s, as the platform preserves these records for continuity and reference. However, inactive users won’t show up in new or active 1-on-1s moving forward.

The "Created for" tag shows which participant (usually the IC) is responsible for completing Check-in sliders or adding to Highlights & challenges. It helps clarify each person’s role in preparing for the 1-on-1.

No, personal notes are only visible to the author (manager or IC).

Yes, personal notes can be edited or deleted at any time to keep them up-to-date.

Employee profile private notes sync with 1-on-1 personal notes. These notes will appear with the label "Employee profile note" and an info tag indicating they were imported from the Employee profile system.

No, personal notes are for internal use only and cannot be exported or shared.

Each conversation has its own "Personal notes" tab, allowing you to create separate notes for each interaction.

Participants of the conversation can only delete the topics they’ve created themselves. For example, a direct report can’t delete a topic written by their manager.

Adding multiple collaborators to 1-on-1s isn’t available. However, you can use the “Meet with anyone” functionality to have a 1-on-1 with anyone in your organization, regardless of hierarchy.

No, if a direct report changes managers, the new manager won’t have access to the 1-on-1s from the previous manager.

Only the two participants in the 1-on-1 conversation can view its content.

No, 1-on-1 data is private and accessible only to the two individuals involved in the conversation.

While full trend reporting isn’t available yet, recent improvements allow for dated comparisons of Check-in responses directly in the agenda. This lets you track progress over time within your 1-on-1 meetings.

For the usage report, we only count usage when a topic has been added or updated.

No, if a user selects a colleague to have a conversation with, it will not be included in the reporting. However, conversations with selected managers or direct reports will automatically be included in the manager reporting.

The reports are updated in real-time, so you’ll see the latest data as soon as you view it.

Yes! Over the next few months, we’ll be expanding reporting for admins and managers to include 1-on-1s with anyone in the organization. This includes improved participation reports and insights like anonymous slider usage, so you can track trends—such as wellbeing—in specific departments.

Not at this time.

Yes, we have several training resources available for both admin users and employees:

Admin:

Employee: