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Getting Help with Culture Amp
Everything you need to know about contacting Culture Amp for help and what you can expect.
Trouble Opening CSV Files in Microsoft ExcelHaving trouble opening CSV files in Microsoft Excel? Learn about suggested solutions, including alternative programs like Google Sheets.
Contact our Product Support Team
Connect with Culture Amp's Product Support: contact methods, hours, and service expectations.
Contact our Product Support TeamGet 24/5 support from Culture Amp's Product Support team for any platform questions, troubleshooting, feedback, and account issues.
Accessing Live ChatGuide for Administrators on how to contact Product Support via Live Chat in the Culture Amp Platform
Operating hours and holidaysGet support from Culture Amp's Product Support team via live chat and email. Check for holiday and event availability.
What you can expect from Product SupportDetails on response times, processes and escalation paths when working with our Product Support team
Get Trained Up
Access Customer Education Training on our learning platform.
Customer Education on Culture Amp TrainingAccess Culture Amp Training for on-demand courses, live sessions, and resources to upskill managers and employees via the Help menu.