Discover the key features and updates of Culture Amp’s performance and engagement tools released in 2020.

Duplicate demographic values with inconsistent casing (e.g. ‘Melbourne’ and ‘melbourne’) will now be merged on import, using the first value provided.

Assigning your employees with pre-loaded demographics makes it super easy to review, analyze and share insights from your Culture Amp surveys.

To help you keep your demographic data up to date, we’ve made a change to the way Culture Amp handles duplicate demographics on import.

Demographic values have historically been case sensitive. This meant it was possible to end up with unintentional duplicates. For example, you might have some employees allocated to ‘Location: Melbourne’ and others allocated to ‘Location: melbourne’.

This meant their survey results would appear under two different demographic values, making it harder to properly review insights when surveying Melbourne-based employees.

Now, demographics with the same characters but different capitalization will be merged using the first value that was provided. In the above example, ‘melbourne’ would be automatically changed to ‘Melbourne’ and everyone would end up correctly grouped together.

Note that this rule only applies to demographic values, and does not apply to demographic labels (e.g. ‘Location’).

Not happy with the capitalization rules that have been applied? Admin users can still go in and change the casing of a demographic at any time using the ‘Account demographics’ page.

The new Playbooks resource on Culture Amp is a standalone library of ideas, videos and downloadable resources for Managers. With content written by Culture Amp’s People Scientists and our partner LifeLabs Learning, who have helped train thousands of managers across the world, it features 7 proven areas of impact for managers.

In addition to company-wide initiatives such as engagement surveys, your organisation might also have managers and HR business partners who want to collect, understand and act on feedback within their departments and teams.

For this case, the best solution is a ‘Survey Creator’ role limited to specific demographic criteria - such as location, department or team. Learn more: Assign a user the role of Survey Creator

Admins users can now download a Zip file containing every shared report in a report group. These bulk exports are now also available in Powerpoint and PDF, as well as Excel and CSV. Bulk exports are an easy way to quickly distribute insights to employees off-platform. Learn more: how to bulk export shared reports

Over the next few weeks we're rolling out some changes to the comments report, including commenter statistics to help you read and interpret comments more confidently. We've also made some workflow changes to the comments report, grouping text analytics tools in one tab ("Topics and themes") and making some usability improvements to Emerging Themes.

The new commenter statistics summary shows what percentage of survey participants left at least one comment, the median number of comments per commenter, and the overall engagement score of commenters relative to the company overall – all of which can help you make sense of them. For example, if you know that only half your population has left comments, you know that some voices aren't being heard – and if the median comments per commenter is 8, you've got some enthusiastic typers (or lots of mandatory questions, perhaps). Learn more: Text Analytics

We’ve added stats to every question on the comments report, comparing the favorability of the commenters with the overall participants.
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The following stats are now available :

Learn more: Guide to understanding survey result reports

With this update, when you duplicate a survey, the shared reports & report recipients from the original survey are also duplicated. All reports will be duplicated into draft (unpublished) state. Learn more: Duplicate an existing survey

As part of our effort to keep Culture Amp more usable and your workspace more focused, we have uplifted the headers and navigation across the Engagement product.

We are bringing you this update in order to:

What has changed?

Learn more: How to navigate Culture Amp

We have added a new feature to the Engagement trend chart in the Account Dashboard called Moments. With the introduction of Moments, you can now add dates that are important for your organization to tell the story behind the data. Learn more: Moments

We have launched the ability to automatically create reports for leaders based on their organizational hierarchy, making it easier and faster to share reports through the business. To activate this feature, add your hierarchy. Learn more: Leader-based hierarchy reports

At Culture Amp we know that deciding who should get access to what when it comes to sharing reports is an important part of the results to action process.

Today we made that even easier, by providing you the choice of 3 pre-configured report types for the most common stakeholder use cases in your organization - Summary, Standard and Advanced. You can then decide if you want to include comments and filters. Learn more: Create and share reports

At Culture Amp, we believe that taking action to improve your organization is an important step in collecting and understanding employee feedback. This is why all shared Standard or Advanced reports include the Action Framework as a default.

However, we know that not all reports are shared with the intention or expectation of taking action. Sometimes we share reports to engage employees in a broader process, for transparency, or simply as a check-in on progress.

This is why we’ve created the ability for survey admins to disable the Action Framework for specific shared reports. Learn more: Create and share reports

Benchmarks can provide you with important insight and context for your Engagement results. We just released 2020 benchmarks for Engagement. Learn more: Insights

Our People Scientists have created an Emergency Response Survey template to help you address this complex and challenging situation. This survey can be used to measure your business response during this time, collect information from your teams and use their feedback to inform your strategy. We are offering a free template with an extended emergency response survey and a special COVID-19 pulse survey. For our customers, the Emergency Response Survey and COVID-19 Pulse Survey are also available in the template library when you log into your account. Learn more about this and other COVID-19 resources to support you and your employees.

We know how valuable it is to measure the onboarding process and capture the entire employee experience, so we’re making it easier for you to launch an onboarding survey in just one-click. Account Administrators can login to the platform to get started. Learn more: Launch an onboarding survey

We know that diffusion of responsibility can be a barrier to making changes based on employee feedback. With this update we make a distinction between Report Owners and Report Viewers.This new report owner status allows you to give leaders within your organization clear responsibility and guidance on how to communicate survey results and drive meaningful action on a report.

If you want to assign responsibility and communicate expectations to a leader to take action on a particular report, then this is a good feature for you. Learn more: Create and share reports

In 2020, we updated the way participant confidentiality is protected in Culture Amp.

It is now impossible to indirectly identify small groups of participants by filtering on everybody else and subtracting from the whole.

Although these changes produce the smallest possible impact to reporting utility, some additional demographic groups may become un-reportable if your survey is includes groups that are smaller than your Reporting Group Minimum. Learn more: configurable extra protections available in reporting

Your export capability for Admins and HR Business Partners just got a little bit more robust in CA Performance. Admins and HR Business Partners can now export all goal data and team stats. Learn more: Admin's dashboard for managing goals

When creating an evaluation cycle, feel free to go at your own pace. Save, exit and return to where you left off at any time. Learn more: Launch a Performance Review Cycle

On the go? The new Culture Amp mobile app for iOS is designed to drive professional development. Employees and managers can give feedback and update their goal progress any time, anywhere.

With the Culture Amp app, you can easily:

Use of the app is available to any customers using Culture Amp Performance.

We’ve made a few changes for a smoother experience between our Engagement and Performance products.

When clicking Performance in the main navigation of Engagement, users (with access to our Performance product) will go directly to Performance, skipping the in-between page and remaining in the same browser tab.
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A new link has been added to the Performance main navigation which allows users (with access to our Engagement product) to return to Engagement.
Performance navigation item “Admin Settings” has been renamed as “Switch to admin view” and repositioned.
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With the introduction of teams to the platform, we made a few small updates to the left side Navigation bar to make it easier to locate new features.

What's New:

With the introduction of teams to the platform, we made a few small updates to the left side Navigation bar to make it easier to locate new features. Learn more: Navigating Culture Amp

We know not all teams follow a hierarchy structure. For this reason, you can now create Teams in the platform to support your people no matter the organizational structure. To activate this feature, reach out to your assigned Coach or our Support team. Learn more: Create Teams in Performance

Team goals is a new goal type in Culture Amp Performance that allows cross-functional and agile teams to create and manage progress toward shared goals, no matter the structure of the organization. Just like Teams, the Teams Goals feature must be activated. Reach out to your assigned Coach or our Support team to get started. Learn more: Team Goals in Performance

With the launch of teams, we are introducing team-based feedback, allowing team leads to gather feedback about the members of their teams within the context of that team and give it to managers. Managers gain visibility into the performance and development of their direct reports through this team-based feedback provided by team leads. Learn more: Team-based feedback

Now you can easily give and request feedback, review goals and capture notes without leaving their Chrome browser. Any user with a Culture Amp Performance account can download the Culture Amp extension from the Chrome webstore.

We designed a new interface to highlight Goals as a central feature of the platform and make it easier for users to have clarity into team, department and company goals. Enjoy the new vertical layout with the same functionality as before with updating, editing and commenting on goals. Learn more: Goals in Performance

We offer an in-platform messenger for Account Administrators to connect directly with our Support team. Messenger is available in Performance and Engagement. Learn more: Contact Culture Amp Support

Helping you get the most out of our platform is important to us. We have added the Help Center panel into our Performance product to make it easier for you to access our support resources. Learn more: Contact Culture Amp Support

We have introduced an Outlook extension so Performance users can easily give and request feedback, review goals and capture notes without leaving Outlook.

You can now filter users by start date when creating a self reflection or evaluation cycles. This filtering feature allows you to quickly exclude new employees from upcoming cycles. Learn more: Launch a Performance Review Cycle and Create a Self Reflection Cycle

As part of our effort to keep Culture Amp more usable and your workspace more focused, we have uplifted the navigation and headers across the Performance product to become more consistent with the Engagement product.

We are bringing you this update in order to:

What has changed?

Learn more: How to navigate the platform

t Culture Amp we want you to get the most from our platform. Today, we have added additional configurability in Performance and have introduced the ability to disable 'points' for an entire account, even when continuous feedback has been enabled.

When points are disabled for your account:

As part of our effort to refine our product terminology for key concepts related to your performance review process and ensure those concepts are familiar and understandable for your managers and employees, we've made some changes to our navigation in Performance.

We are bringing you this update in order to:

What has changed?

The overall performance assessment process has been updated from Employee evaluation to Performance review. The term Performance review remains customizable and can be updated at any time.

Manager review

Learn more: How to navigate the platform

Helping you get the most out of our platform is important to us. We’ve now added the Help Center panel into our Performance product to make it easier for you to access our support resources.

The Help Center panel displays these options:

Learn more: Contact our Culture Amp Support Team

With the introduction of teams to the platform, we made a few small updates to the left side Navigation bar to make it easier to locate new features.

What's New

Learn more: How to navigate the platform

We’ve made a few changes for a smoother experience between our Engagement and Performance products:
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When clicking Performance in the main navigation of Engagement, users (with access to our Performance product) will go directly to Performance, skipping the in-between page and remaining in the same browser tab.

A new link has been added to the Performance main navigation which allows users (with access to our Engagement product) to return to Engagement.

Performance navigation item “Admin Settings” has been renamed as “Switch to admin view” and repositioned.Learn more: How to navigate the platform

We launched exciting new updates to the goals feature and interface in Performance.

Learn more: Goals in Performance

When creating an evaluation or self-reflection in CA Performance, you will now be able to filter the list of employees based on "Start Date". Learn more: Launch a Performance Review Cycle and Create a Self Reflection Cycle.

💬 Need help? Simply reply with “Ask a Person” in a Support Conversation to speak directly with a Product Support Specialist.

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