Who is this guide for?

Users

Available on:

All Culture Amp subscriptions that include Goals (new)

Welcome to the FAQ guide for Goals (new)! Here, we address some of the most common questions about the new goals experience to help you get the most out of it.

Note: Any dates provided are planned and subject to change. Features and timelines may be adjusted, so stay updated with the latest information by referring to our product release updates.

Notifications

Do Goal Creators receive a notification when they’re assigned the role?

No, currently Goal Creators do not receive a notification.

When will notification emails be available?

Notification emails are in progress, with availability targeted for early 2025.

Is there a notification when a manager or individual updates a goal?

Currently, there are no notifications for goal updates.

Configuring goals

Is it possible to have more than two individual Goal types?

Not at this time.

Is it possible to set a goal date to a past date?

Yes this is possible.

When will the new key results categories be available?

The new key results categories are expected around late 2024 or early 2025.

Is it possible to use decimals in metrics for Key Results?

Yes, decimals can be used in metrics for Key Results in Goals (new).

Will there be an ability to copy goals? If so, when?

Yes! Copying goals is now available.

Will there be an option to restrict who can be added as a Goal Owner?

Currently, there is no feature to restrict Goal Owners. This feature is not planned at the moment.

Integration and visibility

Will indirect managers be able to see the goals created by their indirect reports?

Not yet, but we’re working on it! Indirect manager visibility for goals is on our development roadmap.

What is the goal visibility like for Managers and HRBPs?

Managers: Can see and update progress on their direct reports' goals, no matter the visibility settings, if their direct report owns the goals or key results.
Admins: Have full access to view and edit all goals.
Future Roles: We’ll be introducing roles like Goal Admin and HRBP soon for even more visibility and management options.

Can you restrict goal visibility at the Admin level?

Currently, Admin visibility cannot be restricted. By default, individual goals are private, visible only to the goal owner, their manager, and Admins.

Does the new Goals feature integrate with Self-reflections and Manager Reviews?

Yes, goals created with the new experience will be visible and integrated into both Self-reflections and Manager reviews.

Will the original version of goals (classic) and the new goals experience be available at the same time?

During the EAP phase, admins can view both versions. Once the transition to Goals (new) is complete, only Goals (new) will be available to all users.

If a direct report gets assigned a new manager, will the new manager be able to see the goals they've already created?

Yes, if the account’s hierarchy is updated correctly, the new manager will see the direct report’s existing goals, while the old manager will no longer have access.

Goals reporting, imports and exports

When will bulk importing Goals (new) be available?

Bulk importing individual Goals (new) is planned for later in 2024.

Where can I export all goals?

Admins can download a CSV of all employees and their goals through the Employee Usage Report. Employees/any user can download any goals they have access to through the Goals (new) report export.

Is there an audit log available for Admins and Managers to track when an employee updates their goals?

Currently, goal edits are visible in the feed on the Culture Amp Home page. A detailed audit log is not available at this time.

When will the dashboards for Goals (new) be available?

The Goals (new) dashboard is in progress and is expected to be available in early 2025.

Hierarchies

What’s the behavior with and without a validated hierarchy in Goals (new)?

With a validated hierarchy, Goals (new) will use this to determine a user’s manager and provide manager-level visibility. Without a validated hierarchy, this visibility may not be accurately assigned.

What happens to goals when the hierarchy and org structure are updated?

If goals are created under a specific org structure and that structure changes, the goals might become orphaned. We're working on a solution to preserve these goals with a snapshot in time, expected to be available later in 2024.

Additional features

Is the comment feature in Goals coming back? If so, will you be able to configure the comments?

Yes, we plan to reintroduce comments or notes in the future. Currently, comments are not configurable, but this may be considered later.

Since it’s not possible to add two values under one demographic, is there a workaround to reflect this in the org structure?

You can assign the employee as the goal creator for each separate business area while keeping the rest of the structure unchanged. Alternatively, you could add a higher layer in the structure, which can then break down into smaller departments.

Can you filter goals?

Yes, you can filter and sort goals in Goals (new). Sorting options are available for due dates and last updated.

💬 Need help? Just reply with "Ask a Person" in a support conversation to speak with a Product Support Specialist.

Getting started with Goals (new)

Deleting Goals (new)

Goal Tree visibility with Goals (new)

Goals (new) report export