Who can use this feature?
Available on:
Subscriptions that include Performance with Anytime Feedback enabled.
Overview
To help your teams stay agile, Performance Administrators and Performance HR Business Partners can jump in and request feedback on a manager’s behalf. Whether you’re providing extra support during a busy season or helping a new Manager get settled, this feature ensures that valuable insights keep flowing outside of a formal review cycle. Please note that HRBPs can request feedback for any manager within their assigned scope (e.g., departments).
How to Request on Behalf of a Manager
Log in to Culture Amp.
Go to the Feedback tab and click Anytime Feedback.
Click the Give or Request Feedback button and choose the Request feedback on behalf of option.
Fill Out the Request Form
Request on behalf of: Search for and select the manager who should receive this feedback.
Who is this feedback about?: Search for and select the specific direct report the feedback covers. The person selected must have a manager assigned in their profile for this request to process.
Who are you asking for feedback?: Search for and select one or more reviewers.
Who can view the feedback?: Choose the visibility setting carefully:
Feedback visible to manager only
Feedback visible to manager and employee
Select a Template: Choose between "Manager Requested Feedback" or "Manager Requested Upward Feedback."
Customize the Questions (Optional): Click Edit questions. Here you can:
Edit text of existing questions.
Toggle whether a question is "Required."
Remove questions from the template.
Add additional questions (Optional)
Select Add question
Choose a question type: Open-ended (text response), Single select (Choose 1 option from a list), or Rating scale Custom ranked options (e.g., 1-5).
Click Add to include the question
Note: Added questions are required by default.
4. Click Request Feedback.
Note: When you request on behalf of a manager, the notification sent to the reviewers will appear as if it came directly from that manager. This ensures the request feels personal and relevant to the reviewer's working relationship.
Understanding the Templates
Manager Requested Feedback: Used when a manager asks a reviewer for input regarding a direct report.
Manager Requested Upward Feedback: Used when a manager asks their skip-level direct reports for feedback on their own direct report.
Troubleshooting/FAQs
Question | Answer |
What happens to feedback when a user is deactivated? | If Manager Requested Feedback is submitted, and the user is then deactivated, the feedback will no longer be visible to the Manager or Admin. If the user is then reactivated, the submitted Manager Requested Feedback is again visible to both Manager and Admin. |
Where can the reviewee find this feedback? | If the visibility was set to "manager and employee," the employee can view the feedback directly in their Anytime Feedback feed. |
Do feedback requests expire? | Yes. All feedback requests remain active for 90 days. After this period, the request will expire and can no longer be acted upon, though it will remain in your activity list for record-keeping. |
Can I request feedback about the CEO or Head of Company? | The "Subject" of a request must have a manager listed in the system. If your CEO is a "Level 0" leader (meaning they have no manager assigned in Culture Amp), you cannot currently use the "Request on behalf of" tool for them. |
💬 Need help? Just reply with "Ask a Person" in a support conversation to speak with a Product Support Specialist.