Who can use this feature?
Survey creators, Account administrators, Surveys administrators, Survey admins, Report Viewers, Report Owners.
Available on:
All Culture Amp subscriptions that include Engagement or Effectiveness (Manager and Team Effectiveness surveys).
Culture Amp's Action Framework is a set of tools to help individuals/ teams/ managers act on employee feedback. Employees will be more confident, efficient and successful in taking action because they can now easily:
Identify impactful focus areas in response to employee feedback
Decide on an action to take, with inspiration from what other customers, as well as people in our 40,000 person People Geek community, have done in similar situations
Drive effective action on feedback without relying on HR or upper management
Get feedback on their actions from their team.
How does it work?
Share reports
HR leaders share reports directly with individuals in the platform. This allows managers and teams to access feedback and start identifying improvement areas.
Identify areas for impact
Once reports are shared, managers and teams can use the Focus Agent to identify focus areas with the most potential for positive change.
Check out our Focus Agent summary overview.
Create actions
After selecting focus areas, use the Inspiration Engine to explore action ideas from other customers and the People Geek community. This helps teams decide on impactful steps to take.
Gather feedback
After implementing actions for about a month, managers can use Action feedback to check in with their team and measure the effectiveness of their actions.
Viewing and managing actions
To access actions, navigate to your Action plans tab:
Your actions: Actions you've created, including Engagement and Effectiveness survey actions.
Company actions: Actions created by others on reports shared with you.
All actionable reports: Reports where you can view or create actions.
FAQs
Which survey types support the Action framework?
The Action Framework is available for Engagement, Manager Effectiveness, Team Effectiveness, and Individual Effectiveness surveys only, and not yet available for Onboard/Exit surveys. Our 360 Effectiveness surveys do not have a focus agent since impact is not calculated.
How can I disable the Action framework?
Admins can disable the Action Framework for specific shared reports by unchecking the Take Action option in the report configuration. When Take Action is disabled:
The Take Action button will not appear in the left-hand menu of detailed reports.
The Take Action section will not be visible at the bottom of summary reports.
💬 Need help? Just reply with "Ask a Person" in a support conversation to speak with a Product Support Specialist.