Trend is a chart feature for surveys and programs that visualizes factor results across multiple surveys so you can see how you are progressing over time.
Reports > Select a survey report to view Trend
Once your survey has closed, trend will appear for any questions and factors you have asked across multiple surveys (as long as the survey has an index factor). Trends are available on overall and shared reports.
Trends are filterable. You can apply multiple filters and Trend will be re-drawn to reflect the filtered population or hidden if we cannot display a trend for that group.
Surveys > Program > Select a program to view Program trend
Like trend, the program trend visualizes favorable scores of snapshot surveys in any designated program, allowing you to clearly see the progress of a program outcome.
You need a program for the program trend to appear and at least two closed trendable surveys in that program. Trendable surveys are surveys that share an index of key factor. All questions in the factor have to be identical between the surveys OR have been manually matched.
Program trends are currently available for Engagement surveys, and not yet available for Effectiveness of Experience surveys.
When does the program trend appear?
If a program includes at least two trendable surveys, those surveys are automatically added to the trend line. Any program with more than two trendable surveys has the trend line enabled by default.
If a survey in the program is not trendable, it simply does not appear on the trend line with the other trendable surveys in the program.
Configure the Program trend
In instances where the program contains surveys with different index factors, you can select one of the factors as input for the trend line. You can also disable the program trend, if desired.
Frequently Asked Questions
Which survey types have Trend enabled?
Trend is available for all snapshot surveys – Engagement, Manager Effectiveness, and Team Effectiveness surveys. Program trend is available for all Engagement surveys.
Can the trend or program trend data be exported?
No, trend data cannot be exported at this time.
When does trend appear on a survey report?
Trend is available on a survey report once a survey is closed. Survey data points are positioned according to their closed dates.
Why do some questions and factors in a survey have trends, but others do not?
We apply two methods to create trend lines: firstly, we automatically match identical questions (so, questions that are character-for-character the same), and secondly, we can also manually match questions that are the same in meaning. If you're not seeing a trend where you expect to see one, let email@example.com know which questions and surveys you think are missing, and we may be able to add that detail.
Can I configure the Trend chart?
You can configure which surveys or programs appear in a trend by going to Survey Configuration > Trend. The survey closed date and number of responses may provide useful context as to which surveys should be included.